Food and Beverage Operations Manager

2 weeks ago


Ipswich, Suffolk, United Kingdom Surya Hotels Full time

Lead a talented team and take the next steps in your hospitality career with Surya Hotels. As a Food and Beverage Team Leader, you will report to the Senior management team and work closely with them to maximise the guest experience.

Drive excellence in our food and beverage areas, with a keen eye for detail and a passion for delivering best-in-class experiences with personality and warmth. You will lead, inspire, and train a team, maintaining high standards while being fair and consistent.

What we offer:

  • Access to an Employee Assistance Programme, helping you through difficult times.
  • WageStream, allowing you to access your wages as you earn them.
  • Discounted meals and stays across our hotels.
  • A development programme to help you become a Hospitality Superstar.
  • Bike to work scheme.
  • Flexible working hours.
  • Inclusion in the tronc scheme.
  • Increasing annual leave.

Responsibilities:

  • Lead service from the front, taking orders and serving guests.
  • Meet all site standards of service and lead the team to do the same.
  • Have a good understanding of serving drinks and food in a bar and restaurant environment.
  • Open and close shifts, including cash ups and end-of-day sign-offs.
  • Aid in developing and mentoring the Food and Beverage team.
  • Continuously develop your skills with in-house and external training sessions.


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