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Sales and Events Coordinator
2 months ago
The London EDITION is seeking a highly skilled and motivated Sales and Events Coordinator to join its team. As a Sales and Events Coordinator, you will play a crucial role in maximizing revenue while maintaining existing guest loyalty to Marriott.
Key Responsibilities:
- Utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Contact relevant departments as necessary to resolve guest calls, requests, or problems.
- Promote awareness of brand image internally and externally.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Requirements:
- Demonstrate exceptional communication skills to interact effectively with guests, co-workers, and management.
- Possess strong attention to detail and organizational abilities for managing multiple tasks accurately and efficiently.
- Exhibit sales acumen to maximize revenue through upselling opportunities and effective negotiation.
- Display a customer-focused approach and problem-solving skills to ensure guest satisfaction and resolve issues promptly.
About The London EDITION
The London EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
