Cafe Operations Lead

2 days ago


Southampton, Southampton, United Kingdom OneRetail Full time

As a Cafe Operations Lead, you will play a critical role in the success of our cafe, leading a team of employees and driving sales growth through exceptional customer service and operational excellence.

Responsibilities:

  • Supervise a team of employees, promoting a positive and productive work environment.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Manage daily cafe operations, including inventory management and scheduling.
  • Collaborate with the management team to achieve business objectives.

Requirements:

  • Proven experience in a customer-facing role, preferably in a retail or hospitality setting.
  • Excellent leadership and communication skills, with a focus on customer satisfaction.
  • Able to work under pressure and maintain a positive attitude, even in challenging situations.

Estimated Salary: £25,500 per annum.



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