Cafe Operations Lead
2 days ago
As a Cafe Operations Lead, you will play a critical role in the success of our cafe, leading a team of employees and driving sales growth through exceptional customer service and operational excellence.
Responsibilities:
- Supervise a team of employees, promoting a positive and productive work environment.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Manage daily cafe operations, including inventory management and scheduling.
- Collaborate with the management team to achieve business objectives.
Requirements:
- Proven experience in a customer-facing role, preferably in a retail or hospitality setting.
- Excellent leadership and communication skills, with a focus on customer satisfaction.
- Able to work under pressure and maintain a positive attitude, even in challenging situations.
Estimated Salary: £25,500 per annum.
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