Group Head of Sales Operations

7 days ago

London, Greater London, United Kingdom ONE group Full time
Job Description

About ONE Group

ONE Group is a forward-thinking provider of innovative financial services. Leveraging cutting-edge technology, we cater to customers often overlooked by traditional institutions. Our mission is to bring inclusive financial solutions to corporate clients globally, focusing on the gaming/gambling and complex/offshore sectors.

We operate two core propositions: ONE Trading and ONE Payments. ONE Trading offers OTC crypto trading services for High Net Worth individuals, corporates, and institutional clients worldwide. ONE Payments is our FCA-regulated payments and banking division, licensed in the UK, Switzerland, and Canada. We've developed a proprietary payments platform and maintain a global network of partners and clients.

Your Role

The successful candidate will be responsible for leading all aspects of sales and commercial partnerships to drive business growth. This newly created position offers an exciting opportunity for a motivated, adaptable, and experienced individual to leave their mark on the business.

You'll report directly to the Chief Revenue Officer and oversee all core, complementary propositions (Crypto Trading, Payments, FX, & Gateway), as well as new products, services, and geographies the group is expanding into.

Main Responsibilities

  • Sales strategy development and execution, including identifying key customer sectors, jurisdictions, and commercial opportunities to support ONE's growth.
  • Structuring, equipping, and resourcing the sales function to deliver on the sales strategy, considering jurisdictional and product-based factors.
  • Leading a team of 10+ high-performing sales professionals from diverse backgrounds and experience levels, while serving as the point of escalation and decision-maker for the sales team.
  • Collaborating with the Chief Revenue Officer to set and refine pricing strategies for the Group across key product sets and customer sectors.
  • Developing and implementing best-in-class sales processes, working cross-functionally with stakeholders to ensure a smooth onboarding and in-life customer experience.
  • Establishing frameworks for assessing individual, team, and business performance, including target setting, KPIs, revenue tracking, commissions, etc.

Requirements

  • Extensive experience in sales and sales leadership, with a focus on setting and delivering sales strategies, building and managing high-performing sales teams, and implementing operational best practices.
  • Advanced understanding and use of CRM systems (HubSpot) and MI reporting tools.
  • Strong knowledge of financial services, cryptocurrency, and/or FX, with experience in one or more of our key customer verticals (gaming, crypto, and complex/offshore structures).

Benefits

  • Vitality health insurance
  • Enhanced parental leave
  • Perks at Work reward platform
  • Unlimited holiday policy
  • Continuous learning and development opportunities
  • Flexible working with a hybrid working model
  • Competitive remuneration (£80,000 - £120,000 per annum)
  • An amazing team with strong values

Estimated Salary: £100,000 per annum

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