Customer Relationship Manager

1 month ago


Brigg, North Lincolnshire, United Kingdom PepsiCo Full time
Job Summary

We are seeking a highly skilled Customer Relationship Manager to join our team at PepsiCo UK. As a key member of our sales team, you will be responsible for managing a portfolio of customers, building meaningful relationships, and ensuring their needs are met and they remain profitable.

Key Responsibilities

Manage a portfolio of customers to maximize revenue opportunities and hit revenue targets.
Develop and maintain relationships with customers to ensure they are taking advantage of our full range of products available to them.
Focus on account retention by using effective call cycles and liaising with BDEs and being aware of customer buying patterns.
Ensure fact-finding calls are in place to keep abreast of customer developments and changes in the industry.
Manage group accounts to update the group accounts, bible, and potential documentation to realize priorities across the group portfolio and ensure excellence in customer management.
Conduct group customer meetings and follow up on identified accounts.

Requirements

GCSE level education.
Ability to use CRM systems and Microsoft office applications effectively.
Excellent communication skills.
Planning and organizing.
Attention to detail.
Ability to work to deadlines and achieve targets.
Self-motivated and good time management.

What We Offer

We are committed to learning and development opportunities to create a culture of lifelong learning. We are an equal opportunity employer and comply with the Equality Act 2010, valuing diversity at our company. It is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.

Why Join Us

PepsiCo UK is home to some of the world's most loved food and drink products. We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in more than 200 countries and territories. The company generated $86 billion in net revenue in 2022. We pride ourselves on being a great place to work and have been awarded the Times Top 50 Employers for Gender Equality (formerly Times Top 50 Employers for Women) for the 18th year in a row and Top Employer for the 12th year in a row.

Opportunities

We are committed to learning and development opportunities in order to create a culture of lifelong learning. We are an equal opportunity employer and comply with the Equality Act 2010, valuing diversity at our company. It is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.

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