Customer Management and Administration Coordinator

5 days ago


Brigg, North Lincolnshire, United Kingdom PepsiCo Full time

Overview

PepsiCo UK is home to some of the world’s most loved food and drink products. We develop and launch products that our consumers love, making every day favourites like Walkers, Quaker, Doritos, Pipers and Monster Munch. Our company has a fantastic reputation for being a great place to work, consistently ranked as a Top Employer.

Responsibilities

As a key member of our team, you will manage a portfolio of customers to build meaningful relationships and client understanding. You will ensure their needs are met and they remain profitable, prioritising customers to maximise revenue opportunities and hit revenue targets.

Key Accountabilities

  • Develop and maintain relationships with customers to ensure they take advantage of our full range of products.
  • Focus on account retention by using effective call cycles and liaising with BDEs.
  • Conduct group customer meetings and follow up on identified accounts.
  • Manage Group accounts, updating the group accounts, bible and potential documentation to realise priorities across the group portfolio.
  • Utilise the POS range to ensure customers’ merchandising is right for their outlet and promoting the Pipers brand.
  • Manage accounts from purchasing to payment, liaising with finance to ensure effective credit control procedures are in operation.
  • Provide regular feedback to your line manager on performance and consumer trends.

Requirements

  • GCSE level education.
  • Ability to use CRM systems and Microsoft office applications effectively.
  • Excellent communication skills.
  • Planning and organising.
  • Attention to detail.
  • Ability to work to deadlines and achieve targets.
  • Self-motivated and good time management.

Opportunities

We are committed to learning and development opportunities to create a culture of lifelong learning. We are an equal opportunity employer, valuing diversity and striving to create an inclusive work environment.



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