Hotel Assistant Service
23 hours ago
As a Night Porter, you will be responsible for providing night-hour assistance to our guests, including luggage handling and package deliveries.
You will also be required to achieve positive outcomes from guest queries in a timely and efficient manner.
This is a great opportunity for someone who is passionate about delivering exceptional customer experiences.
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Assist Guests with luggage and other requests, as necessary
- Deliver guest mail, newspapers and express check out bills to rooms
- Demonstrate a high level of customer service at all times
- Collect room service/breakfast cards
- Assist Night Management with fire management and walks
- Enhance fire procedures and react in case of an emergency
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
- Assist and support other departments, as necessary
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Hotel Services Associate
2 weeks ago
Liverpool, Liverpool, United Kingdom WGC Ltd. Full timeAbout the RoleAs a key member of the WGC Ltd. housekeeping team, you will play a vital role in delivering exceptional guest experiences to millions of visitors each year. WGC Ltd. is the UK's leading outsourced hotel services company. As a Room Attendant, you will work closely with the housekeeping team to ensure smooth hotel operations.We offer a...
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Assistant Hotel Events Coordinator
7 days ago
Liverpool, Liverpool, United Kingdom Hilton Worldwide, Inc. Full timeHilton Liverpool is looking for an experienced Assistant Hotel Events Coordinator to manage all Conference and Events operations, maintain exceptional levels of customer service, ensure compliance with brand standards, and evaluate guest satisfaction levels.The successful candidate will have a strong knowledge of hotel/leisure/service sector, record of...
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Liverpool Hotel Front Office Assistant
2 weeks ago
Liverpool, Liverpool, United Kingdom Melia Hotels International S.A.(Meliá) Full timeAbout the Role:">">As a Night Receptionist at INNSiDE Liverpool, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and creating memorable experiences for our guests.">">You will be responsible for providing personalized assistance, handling guest complaints, and supporting the hotel team as needed.">">This role...
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Liverpool, Liverpool, United Kingdom The Municipal Hotel & Spa MGallery Full timeExperience the art of fine hospitality as a Hotel Reservations Coordinator at The Municipal Hotel & Spa MGallery. We're seeking a dynamic individual to join our team and contribute to creating unforgettable moments for our guests.In this role, you'll be responsible for setting the tone for exceptional guest experiences, working closely with our Heartist team...
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Hotel Experience Coordinator
3 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeRole Overview:Crowne Plaza Liverpool John Lennon Airport is seeking a skilled and customer-focused Guest Service Assistant to join their team. As a key member of the hotel's front-of-house operations, you will be responsible for delivering exceptional service to guests from all over the world.Salary: £20,000 - £22,000 per annum, depending on experienceJob...
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Hotel Banqueting Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Britannia Hotels Full timeJob Title: Hotel Banqueting ManagerLocation: Liverpool city centre, UKSalary:£25,000 - £35,000 per annumAbout the RoleWe are seeking a skilled Banqueting Manager to join our team at the Adelphi Hotel in Liverpool. As a key member of our events team, you will be responsible for ensuring that every event is executed flawlessly.Main Responsibilities:Manage...
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Dynamic Hotel Operations Supervisor
1 month ago
Liverpool, Liverpool, United Kingdom Hilton Worldwide, Inc. Full timeAbout This RoleAs a key member of our hotel team, the Assistant Night Manager plays a vital role in ensuring that every guest has an exceptional experience from check-in to check-out.Key ResponsibilitiesOversee the Front Office operation to maintain high standards and ensure seamless delivery of excellent service to our guests.Assist the Front Office Manager...
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Hotel Ambassador
4 weeks ago
Liverpool, Liverpool, United Kingdom RBH Hospitality Management Full timeThe Municipal Hotel & Spa MGallery is seeking a highly motivated and enthusiastic Hotel Ambassador to join our team.We offer a competitive salary of $25,000 - $35,000 per year, depending on experience.About the RoleThis role involves providing exceptional service to our guests, ensuring their stay with us is nothing short of remarkable. As a Hotel...
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Hotel Night Crew Member
1 day ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeJob Overview:The Hotel Night Crew Member will be responsible for ensuring the smooth operation of hotel services during the night shift. This includes assisting guests, providing food and beverage service, and maintaining the cleanliness and organization of public areas.Responsibilities:Assist guests with late arrivals and departures, ensuring a warm welcome...
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Food Service Team Member
4 weeks ago
Liverpool, Liverpool, United Kingdom Mercure Liverpool Atlantic Tower Hotel Full timeThe Mercure Liverpool Atlantic Tower Hotel is seeking a skilled Food & Beverage Operative to join its team. This role offers a unique opportunity to provide exceptional customer service and work in a fast-paced environment.Key Responsibilities:Deliver outstanding customer experiences by greeting guests warmly, answering questions, and ensuring their needs...
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Hotel Revenue Manager
24 hours ago
Liverpool, Liverpool, United Kingdom The Reach Full timeA hotel in the heart of Liverpool's vibrant Ropewalks area is seeking a skilled individual to join its team as an Events & Reservations Agent.About The JobThis is a dynamic role that requires excellent communication and organizational skills, with a focus on maximizing revenue through effective pricing strategies and delivering exceptional customer...
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Accor Hotels Food and Beverage Assistant
24 hours ago
Liverpool, Liverpool, United Kingdom Accor Hotels Full timeAbout the Role\The successful candidate will be responsible for ensuring that all food and beverages are served to the highest service standards.\Maintaining strict adherence to hotel food safety and hygiene guidelines (HACCP) is essential for this role.
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Lead Hotel Operations Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Travelodge Hotels Limited Full timeUnlock a rewarding career with Travelodge Hotels Limited and take the next step as our Lead Hotel Operations Manager.About UsWe are one of the fastest-growing hotel chains in the UK, Spain, and Ireland, with over 600 hotels across these regions. Our mission is to provide unbeatable value and quality experiences for all our customers.Job SummaryWe are seeking...
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Front Desk Associate
3 weeks ago
Liverpool, Liverpool, United Kingdom Dixie Dean Hotel Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Dixie Dean Hotel. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable stay with us.Your Key Responsibilities:Greet and welcome guests in a...
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Liverpool Hotel Host
3 weeks ago
Liverpool, Liverpool, United Kingdom Accor Full time**Company Overview:**The Novotel Liverpool City Centre is a 4-star hotel located in the heart of the city, offering stylish accommodation and excellent facilities. Our hotel is situated close to some of the UK's best sporting, musical, and commercial attractions, making it an ideal choice for both families and business workers.**Job Description:**We are...
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Reception Team Member
3 weeks ago
Liverpool, Liverpool, United Kingdom Dixie Dean Hotel Full timeAbout the Job:We have an exciting opportunity for a skilled Reception Team Member to join our dedicated team at Dixie Dean Hotel. This role involves providing top-notch customer service, handling reservations and check-ins, and being the first point of contact for our valued guests.Main Responsibilities:Deliver exceptional customer service through efficient...
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Hotel Sales and Marketing Executive
24 hours ago
Liverpool, Liverpool, United Kingdom The Municipal M Gallery Full timeCrafting Memorable ExperiencesThe Municipal Hotel & Spa MGallery opened its doors in Liverpool, bringing a new level of luxury and innovation to the city.We're looking for a skilled Reservation and Event Sales Agent to join our team, someone who can help us deliver exceptional service and exceed customer expectations.Your RoleYou'll work closely with our...
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Hospitality Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom The Municipal Hotel & Spa MGallery Full timeAbout The Municipal Hotel & Spa MGalleryWe are a leading hospitality brand, passionate about delivering exceptional experiences to our guests. Our team is dedicated to providing memorable moments, and we're always on the lookout for talented individuals to join us on our journey.The RoleWe're seeking a BREAKFAST TEAM MEMBER to join our dynamic team at The...
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Retail Operations Manager
1 month ago
Liverpool, Liverpool, United Kingdom Hotel Chocolat Full timeHotel Chocolat is a premium chocolate brand that has built a strong position in the UK market. We are looking for a skilled Retail Operations Manager to support and lead our retail team in delivering exceptional customer experiences and driving sales.We offer a comprehensive package including a competitive salary, incentives based on performance, 50%...
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Master Bartender
4 weeks ago
Liverpool, Liverpool, United Kingdom RBH Hospitality Management Full timeJoin Our Team as a Master BartenderWe are seeking an experienced and skilled Master Bartender to join our team at the prestigious The Municipal Hotel & Spa, a 5-star hotel in Liverpool. As a key member of our hospitality team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.About the RoleThis is an...