Hospitality Specialist
7 days ago
About The Municipal Hotel & Spa MGallery
We are a leading hospitality brand, passionate about delivering exceptional experiences to our guests. Our team is dedicated to providing memorable moments, and we're always on the lookout for talented individuals to join us on our journey.
The Role
We're seeking a BREAKFAST TEAM MEMBER to join our dynamic team at The Municipal Hotel & Spa MGallery. As a key member of our front-of-house team, you will be responsible for delivering outstanding service to our guests, ensuring they feel welcome and valued throughout their stay.
Responsibilities
- Service Delivery - Provide exceptional service to our guests, taking ownership of their experience and ensuring a memorable stay.
- Communication - Engage with guests, responding to their needs and requests in a timely and professional manner.
- Teamwork - Collaborate with colleagues across the hotel to ensure seamless service delivery.
- Menu Knowledge - Stay up-to-date with our menu offerings and be able to recommend the best options to our guests.
- Operations - Assist with daily operations, including cash handling and reconciliation.
Requirements
- Personable Manner - Possess a charming and engaging personality, with excellent communication skills.
- Teamwork - Be a team player, able to work collaboratively with colleagues to achieve exceptional service.
- Knowledge - Have a basic understanding of food and beverage operations, with a willingness to learn and develop.
- Flexibility - Be flexible with regards to working hours and days, including weekends.
Benefits
We offer a range of benefits to our team members, including:
- Discounted Hotel Room Rates - Enjoy exclusive rates for you and your friends and family across RBH and ACCOR hotels.
- Extra Holiday - Receive an additional day's holiday for your birthday.
- Pension - Participate in our pension scheme.
- Free Meals - Enjoy free meals on duty, saving you over £1000 per year.
- Hotel, F&B, Spa Treatment Discounts - Take advantage of discounts on hotel stays, food, and spa treatments.
- Gratuities - Share in the gratuities, ensuring everyone benefits from our success.
- Local Parking Discounts - Enjoy discounted parking facilities.
- Employee Benefit Portal - Access our extensive employee benefit portal, offering discounts across hundreds of retailers.
About Us
RBH Hospitality Management is an equal opportunities employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture.
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