Medical Receptionist Position

3 weeks ago


Hailsham, East Sussex, United Kingdom Bridgeside Surgery Full time

We are looking for an experienced medical receptionist to join our team at Bridgeside Surgery. The ideal candidate will be able to work split shifts from Monday to Friday, receiving patients, assisting, and directing them to the appropriate service or healthcare professional in a courteous, efficient, and effective way.

The successful candidate will provide general assistance to the practice team and project a positive and friendly image to patients and visitors. They will also be responsible for receiving and processing appointment requests, dealing with emails, and covering all reception duties as necessary.

The medical receptionist will have a working knowledge of multi-line telephones and be able to answer calls and deal with queries accurately. They will also be responsible for ensuring the security of the building and have a thorough knowledge of doors, windows, and alarms.

The post-holder will participate in any training programme implemented by the practice and take responsibility for their own development, learning, and performance. They will also strive to maintain quality within the practice, alerting other team members to issues of quality and risk.

Key responsibilities include:

  • Receiving patients and consulting with members of the practice team
  • Requesting medication for patients
  • Dealing with emails and other correspondence
  • Covering all reception duties as necessary
  • Processing appointment requests for on-the-day and future appointments
  • Dealing with visits and requests
  • Registering patients for online services
  • Medication searches and action reviews

Benefits include:

  • Company pension scheme
  • Free parking

Job Type: Part-time, Fixed-term contract

Contract Length: 12 months

Pay: From £12.00 per hour

Expected Hours: 20 per week

Schedule: Monday to Friday

Work Location: In person



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