IT Support Specialist

5 days ago


Northampton, Northamptonshire, United Kingdom Som3 Full time

Job Overview

We are seeking a highly skilled IT Support Analyst to join our team at Som3 on a 6-month fixed-term contract. This role will be based in our Northampton office, working full-time, 5 days a week.

Key Responsibilities

  • Providing exceptional customer service and technical support to our clients via phone and in-person
  • Configuring and troubleshooting IT systems, including 365, Sharepoint, and other software
  • Setting up and maintaining user accounts, deleting users, and managing hardware
  • Collaborating with our team to ensure seamless IT operations

Requirements

  • Proven experience working in an IT Service Desk or Help Desk environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

As an IT Support Analyst at Som3, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.



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