IT Support Specialist
5 days ago
Job Overview
We are seeking a highly skilled IT Support Analyst to join our team at Som3 on a 6-month fixed-term contract. This role will be based in our Northampton office, working full-time, 5 days a week.
Key Responsibilities
- Providing exceptional customer service and technical support to our clients via phone and in-person
- Configuring and troubleshooting IT systems, including 365, Sharepoint, and other software
- Setting up and maintaining user accounts, deleting users, and managing hardware
- Collaborating with our team to ensure seamless IT operations
Requirements
- Proven experience working in an IT Service Desk or Help Desk environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
As an IT Support Analyst at Som3, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.
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