Customer Service Ambassador

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Portico Corporate Reception Management Full time

We are seeking a highly motivated Customer Service Ambassador to join our team at Portico Corporate Reception Management. As a Welcome Host, you will be the first point of contact for our clients and employees, providing exceptional service and ensuring a positive visitor experience.

This role involves managing multiple tasks, including coordinating facilities-related duties and providing support to our front of house team. You will need to be a highly organized individual with excellent communication skills and a keen eye for detail.

Key Responsibilities:

  • Provide exceptional customer service to clients and employees
  • Coordinate facilities-related duties, including maintenance and repairs
  • Support the front of house team with administrative tasks
  • Manage multiple tasks and prioritize responsibilities

What We Offer:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform

Requirements:

  • Previous experience in a customer service or front of house role
  • Excellent communication and organizational skills
  • Ability to work under pressure and prioritize responsibilities

Shifts: 40 hours per week, shifts between 7:00-18:00 from Mon-Fri
Salary: £27,000



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