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Test Centre Administrator

2 months ago


Dudley, Dudley, United Kingdom Pearson Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Test Centre Administrator. As a key member of our team, you will be responsible for ensuring the smooth delivery of exams and tests at our Test Centres.

Key Responsibilities
  • Welcome and check-in customers, ensuring a secure and comfortable testing environment.
  • Verify customer identification documents and explain the exam process.
  • Proctor and invigilate candidates during exams, maintaining a high level of security and integrity.
  • Troubleshoot technical issues and collaborate with internal departments to resolve problems.
  • Perform housekeeping duties to maintain a clean and organized Test Centre.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Basic computer skills and experience with Microsoft Office.
About Pearson

Pearson is a leading education company that adds life to a lifetime of learning. We are committed to creating vibrant and enriching learning experiences that make a real difference in people's lives. Our Assessment & Qualifications division is a key part of our business, delivering high-stakes exams and qualifications to millions of people around the world.

What We Offer
  • A competitive hourly rate of £12.77.
  • The opportunity to work with a global leader in education.
  • A supportive and collaborative team environment.
  • Professional development opportunities to help you grow in your career.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.