Retirement Living Operations Manager

2 days ago


Thame, Oxfordshire, United Kingdom Churchill Estates Management Ltd Full time
Job Summary

We are looking for a motivated and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a Lodge Manager, you will be responsible for managing the day-to-day operations of our retirement development and providing exceptional customer service to our residents.

About the Role

This is an exciting opportunity for someone who loves working with people and has a background in administration and customer service. The successful candidate will work closely with our Area Manager and other stakeholders to ensure the smooth operation of the development.

A key aspect of this role is building strong relationships with our residents, contractors, and internal colleagues. You will be responsible for ensuring that all aspects of the development are managed effectively, efficiently, and safely.

Key Responsibilities
  • Manage the day-to-day operations of the retirement development
  • Organize activities and events for residents
  • Coordinate maintenance and repairs
  • Provide exceptional customer service to residents
  • Work closely with the Area Manager and other stakeholders
Requirements

To be successful in this role, you will need to have:

  • Experience in administration and customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and problem-solving skills
  • Knowledge of health and safety procedures
Benefits
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
Salary

The salary for this role is approximately £44,000 - £50,000 per annum, depending on experience.



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