ServiceNow Developer

4 weeks ago


London, Greater London, United Kingdom Pesaro Limited Full time
ServiceNow Developer - SLM Expert

Pesaro Limited is seeking an experienced ServiceNow Developer to join our team in West London. As a ServiceNow Developer - SLM Expert, you will play a key role in implementing Service Level Management within the Now Platform.

Key Responsibilities
  • Provide technical leadership for ROI from the implementation of Service Level Management within the Now Platform.
  • Design and deliver Service Level Management within the Now Platform, ensuring the implementation of Service Level Management enables key metrics of IT service delivery to be measured and reported.
  • Engage with relevant teams and projects to ensure the delivery of required Service Level Management functionality within project timeframes.
  • Coach others to improve understanding of SLM and its adoption.
Requirements
  • ServiceNow Certified Developer.
  • ITIL V4 Foundation.
  • Demonstrable experience with ServiceNow, including knowledge of Service Level Management within the Now Platform across the ITSM, ITAM, ITOM product lines.
  • Experience in an enterprise environment with multiple integration points.
  • Passion for service value for customers and driving continuous improvement through automation.
  • Collaborative and open working style, resulting in recognition as a valued partner by colleagues, customers, and senior stakeholders across the organization.

Compensation and Benefits: Salary to £80K, Bonus typically 15% +, Health and Dental Plan, Car Scheme, NC Pension, Staff Discount.



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