Account Specialist

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MRI Software Full time
Job Title:

Account Specialist

About Us:

MRI Software is a leading provider of real estate software solutions. We are committed to delivering innovative technology that improves people's lives.

Job Description:

We are seeking an experienced Account Specialist to join our team. As an Account Specialist, you will be responsible for building and maintaining relationships with clients, identifying new business opportunities, and ensuring high levels of customer satisfaction.

Responsibilities:
  • Represent MRI Software and build mutually beneficial relationships with decision-makers.
  • Recommend appropriate solutions and negotiate acceptable terms with clients.
  • Achieve or exceed all quarterly and annual fiscal targets and objectives.
  • Identify opportunities for cross-selling and expanding MRIFM and related solutions.
  • Maintain regular contact with clients using online meetings, telephone calls, and client user forums.
  • Determine ongoing client requirements to meet their changing business needs.
  • Work closely with other stakeholders within MRI such as Legal, Sales Operations, Marketing, Product Development, and Implementation Services teams.
  • Maintain timely and accurate sales forecasts in MRI CRM systems.
Requirements:
  • 5+ years of account management experience within the software industry.
  • Track record of sales or related achievement operating in a target-driven environment, customer-centricity is key.
  • Very organized with good time management skills.
  • Confident and motivated with high energy.
  • Always looking for ways to improve and learn.
  • Excellent verbal and written communication skills.
  • The ability to communicate effectively and ask questions to identify sales opportunities.
  • Ability to work under pressure and meet agreed targets and deadlines.
  • Knowledge of the Estates and Facilities Management Software market or UK Public Healthcare sector would be an advantage but are not essential.
Benefits:
  • Competitive salary: £60,000 - £80,000 per annum.
  • Bonus structure based on individual performance and company results.
  • Comprehensive benefits package including private medical insurance, health cash plan, personal pension plan, and income protection plans.
  • Generous holiday allowance with 25 days of annual leave plus Bank Holidays and a bank of 15 hours of 'Flex Time Off' to be used whenever and however you choose.
  • Opportunity to work from home and flexibility to work from anywhere in the world for two weeks out of the year.
What We Offer:

MRI Software is committed to creating a diverse and inclusive workplace. We believe that diversity brings benefits for our people, customers, and clients. We strive to provide an equal opportunity employer and welcome applications from all qualified candidates.



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