Night Front Desk Coordinator
5 days ago
Job Overview
Meli seeks a skilled Night Receptionist to join our vibrant Newcastle hotel. This role involves delivering exceptional customer service and working collaboratively with our team to ensure a seamless guest experience.
Key Job Duties
- To provide personalized assistance to guests during the night hours of duty.
- To maintain a high level of safety and security throughout the hotel, supporting the team and carrying out additional tasks as required.
- To address complaints promptly and effectively, identifying solutions and communicating with management as necessary.
Essential Skills and Qualifications
- Experience in a similar hotel environment.
- Natural people skills and effective communication.
- Problem-solving and conflict resolution abilities.
- Flexibility and adaptability.
- Fluency in English.
Benefits Package
- An attractive salary of £24,000 per year.
- Generous holiday entitlement, including 8 public holidays.
- A contributory pension scheme.
- A £500 refer-a-friend incentive, upon successful completion of six months' probation.
- Exclusive travel and dining discounts through our partnership with HSF.
- Ongoing training and personal development opportunities.
- Career advancement prospects within our global network of 350+ hotels.
- Additional perks, including pay day celebrations and Perks at Work discounts.
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