Front Desk Associate
3 days ago
Key Responsibilities:
- Assist guests in navigating hotel facilities and services, providing recommendations for local attractions and dining.
- Maintain a neat and organized front desk area, ensuring all guest information is confidential and secure.
- Uphold the highest standards of guest service, ensuring every guest feels valued and appreciated.
- Proficiency in using computer systems and software for check-in/out procedures.
- Flexibility to work shifts, including evenings, weekends, and holidays.
About You:
- Able to work in a fast-paced environment with a focus on excellent customer service.
- Possess strong communication and interpersonal skills.
- Proficient in Microsoft Office and other relevant software.
Benefits:
- Additional holiday with length of service milestones
- Flexible schedule
- Pension
- Free parking while on shift
- Growth opportunities
- Dedicated training program
- Up to 40% food discount
- Referral bonus starting at £250
- Education and skills development reimbursement program
- All Northland UK and Ireland team members eligible for brand-specific perks in North America
Salary Estimate: Based on industry standards and location, we estimate the salary range for this position to be between £20,000 - £25,000 per annum, depending on experience.
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