Night Front Office Associate

21 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

We're seeking an experienced and friendly Hotel Receptionist to join our dynamic team at ibis Styles London Gatwick Airport hotel.

This part-time role involves working 16 hours per week, with a competitive salary of £12.45 per hour and excellent benefits including a day off on your birthday, discounts at our hotels, and opportunities for career advancement.

In this role, you'll be responsible for delivering exceptional customer service to our guests, working collaboratively with the team to ensure their satisfaction, and performing various tasks such as running reports, operating a computer, and serving alcohol.

As a Nights Receptionist, you'll play a key role in creating a memorable experience for our guests and encouraging repeat visits.

The hotel has over 180 bedrooms and welcomes diverse guests, including business travelers, families, and airline crew.

Key Responsibilities:
  • Deliver exceptional customer service during the night
  • Collaborate with the team to ensure guest satisfaction
  • Operate a computer and run reports as needed
  • Serve alcohol and participate in food orders
  • Conduct regular security checks and perform other duties as required
About Our Hotel:

We're a global hospitality leader who values individuality and offers opportunities to match your personality.



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