Cloud Support Specialist
14 hours ago
Infinigate Cloud is seeking a skilled Technical Services Representative to join their cloud support team in Fareham. As a key member of the team, you will be responsible for delivering exceptional technical support to our partners through various channels, including inbound phone calls, emails, and support tickets.
Key Responsibilities:- Provide timely and effective reactive technical support to our partners, ensuring that issues are resolved efficiently and professionally.
- Manage support enquiries from initial contact through to resolution, taking ownership of support tickets and escalating complex issues as necessary.
- Accurately scope and implement new provisions, changes to services, and partner onboarding onto Infinigate Cloud's platforms, ensuring a seamless experience for our customers.
You will work closely with internal teams and external partners to ensure high levels of customer satisfaction and Net Promoter Score (NPS). This role offers an excellent opportunity to develop your technical capabilities, communication skills, and customer service expertise.
We offer a competitive salary of £35,000 - £45,000 per annum, plus benefits including 25 days annual leave, day off on your birthday, additional holiday purchase scheme, life assurance, group income protection, and pension contributions.
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Cloud Support Specialist
3 weeks ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeAbout the RoleWe are seeking an ambitious and customer-centric Cloud Support Specialist to join our Cloud Support Team based in the UK. This role is designed to offer the opportunity to develop your technical capabilities whilst utilising your strong communication and customer service skills.The purpose of this role is to deliver effective support to our...
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Cloud Support Specialist
6 days ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeCompany OverviewInfinigate Cloud is a leading provider of cloud-based solutions, dedicated to delivering exceptional support to our partners. We are seeking an ambitious and customer-centric Social media can be seen as unsuitable for job posts. technical professional to join our Cloud Support Team based in Fareham.We are committed to providing opportunities...
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Technical Support Specialist
4 days ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeJob DescriptionWe are seeking an ambitious and customer-centric individual to join our Cloud Support Team as a Technical Support Specialist. This role offers the opportunity to develop technical capabilities while utilizing strong communication and customer service skills.The purpose of this role is to deliver effective support to our partners through...
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Technical Support Specialist
15 hours ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeAbout the RoleInfinigate Cloud is seeking a highly skilled Technical Support Specialist to join their team in Fareham. As a key member of our Cloud Support Team, you will be responsible for delivering exceptional support to our partners through various channels.The ideal candidate will have 12 months of relevant experience in a similar role or a relevant...
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Cloud Infrastructure Specialist
6 days ago
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeInfinigate Cloud is seeking a highly motivated and customer-focused Technical Support Specialist to join their Cloud Support Team in Fareham. As a committed professional, you will have the opportunity to develop your technical capabilities while utilizing your strong communication and problem-solving skills.The primary objective of this role is to provide...
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Cloud Marketing Specialist
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Senior Cloud Engineer
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Cloud Service Delivery Expert
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Senior Support Expert
15 hours ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeCompany OverviewInfinigate Cloud is a leading provider of cloud-based services. We are committed to delivering exceptional support to our partners, and we are seeking an ambitious and customer-centric individual to join our team.
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Expert Billing Specialist Role
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Customer Success Advocate
14 hours ago
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Platform Delivery Expert
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Cloud Infrastructure Specialist
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Fareham, Hampshire, United Kingdom Leidos Holding Full timeAbout Leidos HoldingWe are a company committed to customer success, united as a team and inspired to make a difference. Our foundation is built on our Values, Beliefs and Expectations, which guide how we select, recognize and reward employees.Role Description:This is an exciting opportunity for a self-motivated Cloud Engineer to join our team on a permanent...
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Financial Analyst Position
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Customer Success Associate
2 weeks ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeAre you a driven and customer-centric individual looking to make a difference in a dynamic and growing company? Infinigate Cloud invites applications for the role of Customer Success Associate, a key position within our Cloud Support Team based in Fareham.This exciting opportunity allows you to leverage your technical expertise and communication skills to...
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IT Support Engineer
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Fareham, Hampshire, United Kingdom Morris Sinclair Recruitment Full timeCloud Services IT Support Engineer:This role involves delivering exceptional customer service as a Senior Technical Support Professional, providing technical expertise and guidance to junior team members.About the Job:You will work closely with customers to resolve complex technical issues, participating in 24/7 on-call rota and mentoring junior...
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Customer Service Representative
1 day ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeJob DescriptionWe are seeking a Customer Service Representative - IT to join our team in Fareham. As a key member of our Cloud Support Team, you will be responsible for delivering exceptional support to our partners through various channels.The ideal candidate will have strong written and clear verbal communication skills, excellent organisational and time...
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Cloud Infrastructure Specialist
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Fareham, Hampshire, United Kingdom Spectrum It Recruitment Limited Full timeKey ResponsibilitiesDesign and implement robust cloud infrastructure solutions using VM-Ware technologies.Collaborate with the network engineering team to ensure seamless integration of virtualised environments.A competitive estimated salary is available for this exciting role, taking into account the South coast location and industry standards.Further...
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Fareham, Hampshire, United Kingdom Silver Lining Full timeAbout the RoleAs a Senior Support Engineer, you'll be part of our dynamic technical operations team, working closely with cross-functional teams to deliver exceptional customer experiences. Your primary focus will be on providing advanced technical support for our customers' solutions, leveraging your expertise in multiple technologies and platforms.To...