Customer Experience Ambassador
7 days ago
At Chartwells, we believe that exceptional customer experiences start with exceptional people. As a Front Desk Liaison, you will play a pivotal role in shaping our customers' perceptions of our brand. By delivering outstanding customer service, maintaining a clean and welcoming environment, and working collaboratively with our teams, you will contribute to our mission of providing unforgettable dining experiences.
Main Responsibilities
- Ensuring public areas are well-maintained and tidy at all times.
- Supporting various teams to ensure seamless delivery of services.
- Managing reception duties, including handling customer requests and reservations.
- Developing strong relationships with customers, addressing their needs and concerns effectively.
- Assisting with additional tasks as required to maintain a safe and efficient working environment.
Salary and Benefits
£20,000 - £25,000 per annum, dependent on experience, plus opportunities for professional growth and development within our organisation.
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