Customer Experience Ambassador

7 days ago


Chard, Somerset, United Kingdom Chartwells Full time
Career Overview
At Chartwells, we believe that exceptional customer experiences start with exceptional people. As a Front Desk Liaison, you will play a pivotal role in shaping our customers' perceptions of our brand. By delivering outstanding customer service, maintaining a clean and welcoming environment, and working collaboratively with our teams, you will contribute to our mission of providing unforgettable dining experiences.

Main Responsibilities
  1. Ensuring public areas are well-maintained and tidy at all times.
  2. Supporting various teams to ensure seamless delivery of services.
  3. Managing reception duties, including handling customer requests and reservations.
  4. Developing strong relationships with customers, addressing their needs and concerns effectively.
  5. Assisting with additional tasks as required to maintain a safe and efficient working environment.

Salary and Benefits
£20,000 - £25,000 per annum, dependent on experience, plus opportunities for professional growth and development within our organisation.

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