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Technical Support Specialist
2 months ago
Technical Support Specialist
**Job Summary**
Endeavour Recruitment Solutions is seeking an experienced Service Desk Analyst to join their team in Brighton. As a key member of the support team, you will provide technical troubleshooting support at 1st and 2nd line, ensuring seamless service delivery to clients.
**Key Responsibilities**
* Maintain computer stations and software to ensure optimal performance
* Provide technical support for Windows Desktop O/S, SQL, Office 365, and other related systems
* Troubleshoot and resolve issues related to networking, including switches, routers, broadband, leased lines, VoIP, and cabling
* Collaborate with the service desk and projects team to ensure effective issue resolution
**Requirements**
* Strong technical skills and experience in desktop, server, and LAN support
* Excellent customer service skills and ability to work in a fast-paced environment
* Strong communication and problem-solving skills
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
**How to Apply**
If you are a motivated and experienced Service Desk Analyst looking for a new challenge, please submit your application.