Practice Manager
2 months ago
We are seeking a highly skilled and experienced Practice Manager to join our team at Llandrindod Wells Medical Practice. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our practice, providing exceptional patient care, and driving business growth.
Key Responsibilities:- Strategic Management and Planning:
- Ensure compliance with NHS Wales and all statutory requirements
- Represent the practice and Cluster/Collaborative and other relevant meetings, feeding back to the partnership relevant information
- Keep abreast of current affairs and identify potential threats and opportunities
- Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development
- Financial Management:
- Manage practice budgets and seek to maximise income
- Ensure the practice receives an appropriate and equitable allocation of local and national resources
- Understand and report on the financial implications of contract and legislation changes
- Manage practice accounts; submit year-end figures promptly and liaise with the practice accountant
- Human Resources:
- Oversee recruitment and retention of staff and provide general personnel management
- Ensure that all members of staff are legally and gainfully employed
- Manage staffing levels within target budgets
- Develop and implement effective staff appraisal and monitoring systems
- Organisational:
- Convene meetings, ensuring agendas and minutes are drafted and distributed as appropriate
- Responsible for the development of practice protocols and procedures, review and update as required
- Ensure that Practice premises are properly maintained and cleaned, and that adequate fire prevention and security systems are in place
- Patient Services:
- Adept a strategic approach to the development and management of patient services
- Ensure service development and delivery is in accordance with local and national guidelines, including access standards
- Ensure that the practice complies with NHS contractual obligations in relation to patient care
- Information Management and Technology:
- Evaluate and plan practice IT implementation and modernisation
- Keep abreast of the latest development in primary care IT and regularly update the practice management team
- Ensure staff have adequate support, training and monitoring in relation to Information Governance, and IT
- Qualifications:
- Professional management qualification or relevant experience
- Experience:
- Excellent organisational, interpersonal and communication skills and ability to effectively prioritise personal workload
- Professional manner and appearance
- Previous experience of managing a team
- Previous financial management experience, experience of analysing statistics/auditing
- Project management skills, ability to effectively delegate
- Demonstrates a positive attitude in the workplace
- Able to identify/address personal CPD needs
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