Customer Service Ambassador

3 days ago


Bedford, Bedford, United Kingdom Tesco Full time

About Tesco and the Role

We are a dynamic retailer with a strong commitment to customer satisfaction.

Our store is looking for an enthusiastic Customer Service Ambassador to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive shopping experience in our store.

Salary and Benefits

As a Customer Service Ambassador at Tesco, you can expect a competitive hourly rate of £12.02 (increasing to £13.15 for stores within the M25), plus additional payments may apply depending on location and skills. We also offer a range of benefits including 20 days holiday (rising to 22 days after 12 months) and flexible working from day one. You'll also have access to exclusive discounts and wellbeing services, as well as a pension scheme with matching contributions up to 7.5%.

Key Responsibilities

  • Deliver exceptional customer service, responding to customer queries and resolving issues efficiently
  • Build strong relationships with customers, understanding their needs and preferences
  • Work collaboratively with colleagues to maintain a high standard of customer service
  • Maintain a clean and safe working environment, adhering to health and safety guidelines

Requirements and Qualifications

  • Passion for delivering great customer service, with a focus on building strong relationships with customers
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
  • Good communication skills, with the ability to articulate complex information clearly
  • Ability to work flexibly, including weekends and bank holidays

Becoming Part of Our Team

We are committed to creating a diverse and inclusive workplace where everyone feels valued and supported. As a Customer Service Ambassador at Tesco, you'll have opportunities to develop new skills, learn from experienced colleagues, and contribute to our company's success.

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