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Customer Service Ambassador

1 month ago

Bedford, Bedford, United Kingdom Chartwells - Independent Full time

We're looking for a skilled Hospitality Assistant to be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week.

You'll join a team that takes pride in what they do, with a focus on delivering outstanding service, greeting customers with a smile, and serving them with pride.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment.

Your key responsibilities will include:

  • Greeting and looking after our guests so they go home delighted
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about the menu and making recommendations to our guests
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

  • Have a passion for delivering outstanding service
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. You'll have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We offer a comprehensive benefits package, including free meals, exclusive travel discounts, and a contributory pension scheme.

Our company values diversity and wants everyone to feel able to be themselves at work. We want to create a culture where our colleagues feel valued, can reach their full potential, and thrive.