Senior Lounge Operations Manager

3 weeks ago


Bicester, Oxfordshire, United Kingdom Lounges Full time

Lounges are unique establishments that thrive on the exceptional people who run them. As a General Manager, you will be responsible for leading your team to deliver outstanding results, taking ownership of your Lounge to create an amazing work environment and a great place for the local community to visit. Your primary goal will be to ensure every customer leaves satisfied, which they often do thanks to your exceptional management.

The Benefits

  • Annual salary up to £42,000
  • 40 and 48 hour contracts available
  • Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year)
  • Overtime pay for hours worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The Lounge's annual staff party, Loungefest
  • Competitions and incentives, including all-expenses-paid trips
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Opportunities for personal development and career progression in a fast-growing business
  • Achievable bonuses
  • Shared tips based on hours worked
  • Christmas and Boxing Day off

What We're Looking For

  • You are likely an existing General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager with a background in restaurants, bars, cafes, or coffee shops.
  • You will have experience working in a bar environment, serving freshly made food and drinks, and preparing food.
  • You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment, and others in line with brand standards and a budget.
  • You will have delivered successful training and recruitment for front-of-house teams, including servers and Assistant Managers.
  • Some experience back of house, understanding what makes kitchen and kitchen teams click, would be beneficial.

If you want to learn more about us, follow us on LinkedIn or @life.at.lounge on TikTok.



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