Senior Operations Manager

3 weeks ago


Bicester, Oxfordshire, United Kingdom Value Retail Full time
Job Title: Senior Operations Manager

We are seeking a highly skilled Senior Operations Manager to lead our retail operations team at Bicester Village. As a key member of the leadership team, you will be responsible for developing and executing strategic commercial and operational plans that drive sales growth and improve customer experience.

Key Responsibilities:

• Developing and executing strategic commercial and operational plans to drive sales growth and improve customer experience
• Leading the retail operations team to deliver operational excellence and improve customer satisfaction
• Collaborating with cross-functional teams to drive business growth and improve operational efficiency
• Managing budgets and forecasts to ensure costs remain within budget and delivering saving opportunities wherever possible

Requirements:

• Proven experience in a senior management role in a retail environment
• Strong analytical skills with a data-led mindset
• Excellent interpersonal and communication skills
• Strong organizational skills with a keen eye for detail
• Ability to work on short-term tactical requirements while balancing a longer-term strategic view

Why We're Exceptional:

As a member of our team, you'll receive a generous salary package, including a comprehensive benefits program, including lifestyle, physical, and mental health benefits. You'll also have the opportunity to work in a dynamic and inclusive environment that values creativity and open-mindedness.

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