Customer Service Representative Team Lead
3 weeks ago
Job Description
At Safran Helicopter Engines, we're seeking a skilled Customer Service Representative Team Lead to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring seamless communication between our customers and our business.
Key Responsibilities
- Provide exceptional customer service and support to our internal and external customers.
- Lead the Customer Service Representative team to ensure timely and effective resolution of customer inquiries and issues.
- Develop and maintain strong relationships with customers to understand their needs and preferences.
- Collaborate with cross-functional teams to ensure customer requirements are met and exceeded.
Requirements
- Excellent communication and interpersonal skills.
- Proven experience in customer-facing roles, preferably in the aerospace industry.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Why Join Us
At Safran Helicopter Engines, we're committed to delivering exceptional customer service and support. We're seeking a talented and motivated individual to join our team and help us achieve our goals.
How to Apply
If you're a customer-focused professional with a passion for delivering exceptional service, please submit your application via our website.
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