Customer Service Representative Team Lead

3 weeks ago


Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

Job Description

At Safran Helicopter Engines, we're seeking a skilled Customer Service Representative Team Lead to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring seamless communication between our customers and our business.

Key Responsibilities

  • Provide exceptional customer service and support to our internal and external customers.
  • Lead the Customer Service Representative team to ensure timely and effective resolution of customer inquiries and issues.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Collaborate with cross-functional teams to ensure customer requirements are met and exceeded.

Requirements

  • Excellent communication and interpersonal skills.
  • Proven experience in customer-facing roles, preferably in the aerospace industry.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Why Join Us

At Safran Helicopter Engines, we're committed to delivering exceptional customer service and support. We're seeking a talented and motivated individual to join our team and help us achieve our goals.

How to Apply

If you're a customer-focused professional with a passion for delivering exceptional service, please submit your application via our website.



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