Customer Service Representative
1 month ago
At Specsavers, we're looking for a skilled Customer Service Representative to join our team. As the first point of contact for Partners, Managers, and colleagues, you'll manage correspondence through phone, email, and our ServiceNow Ticket system.
You'll provide first-time resolutions or escalate queries to our self-service hub or Subject Matter Experts. Your excellent customer service skills and confident communication abilities will ensure a seamless people experience.
You'll assist the People Services Manager and Team Leader, continuously seeking ways to improve services and maintaining an understanding of the systems, HR processes, and self-serve documentation. You'll also manage expectations aligned with pre-agreed SLAs and assist partners with payroll compliance and legal documentation.
This is a 6-month Fixed Term Contract, initially based 5 days per week in our office, moving to a Hybrid model of 3 days in the office and 2 from home, after induction.
We offer a competitive salary, bonuses, private healthcare, and dental cover, as well as a generous pension scheme.
Our commitment to diversity and inclusion is to have an inclusive culture where everyone feels welcome, valued, and proud to belong.
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Customer Service Representative Team Lead
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Service Representative Team Lead to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring seamless communication between our customers and our business.Key ResponsibilitiesProvide exceptional customer service and support to our internal and...
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Sales Development Representative
4 weeks ago
Whiteley, Hampshire, United Kingdom Cleansing Service Group Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at Cleansing Service Group. As a Sales Development Representative, you will play a critical role in driving business growth and revenue expansion.Key ResponsibilitiesSupport the Telesales Manager in leading and implementing the domestic sales...
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Customer Service Representative Team Lead
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob DescriptionAs a Customer Service Representative Team Lead at Safran Helicopter Engines, you will be responsible for ensuring that all customer requirements are fully captured, understood, and effectively communicated to the relevant stakeholders within the company. This includes providing a coordinated and timely response to customer inquiries, ensuring...
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Whiteley, Hampshire, United Kingdom Tesco Full timeJoin Our Team - Become a Tesco ColleagueAs a Tesco Colleague, you'll be at the heart of everything we do. We're looking for people who are passionate about delivering great service, building rapport with customers, and taking the initiative to make decisions that are right for our shoppers.Our colleague rate of pay starts from £12.02 an hour, increasing to...
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Customer Service Administrator
4 weeks ago
Whiteley, Hampshire, United Kingdom CSG Full timeJob Summary:We are seeking a highly skilled and organized Customer Service Administrator to join our National Accounts Helpdesk team. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer inquiries, and maintaining accurate records.Key Responsibilities:Respond to customer inquiries via phone,...
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Customer Service Coordinator
4 weeks ago
Whiteley, Hampshire, United Kingdom CSG Full timeJob Summary:Cleansing Service Group (CSG) is seeking a highly skilled Customer Service Administrator to join our National Accounts Helpdesk team. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely and accurate invoicing.Key Responsibilities:Confirming prices of...
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Customer Service Liaison
4 weeks ago
Whiteley, Hampshire, United Kingdom FBR Construction Recruitment Full timeAbout the Role:We are seeking a skilled Customer Care Coordinator to join our team at FBR Construction Recruitment. As a Customer Care Coordinator, you will be responsible for providing exceptional customer service and support to our clients in the new build housing sector.Key Responsibilities:Respond to customer support messages and complaints in a timely...
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Customer Service Coordinator
4 weeks ago
Whiteley, Hampshire, United Kingdom CSG Full timeJob Summary:We are seeking a highly skilled and organized Customer Service Administrator to join our National Accounts Helpdesk team. The successful candidate will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely and accurate invoicing.Key Responsibilities:Working closely with the Helpdesk...
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Customer Support Liaison
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob OverviewSafran Helicopter Engines is seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that all customer requirements are met.Main ResponsibilitiesProvide timely and effective communication with customers to ensure their...
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Customer Support Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob DescriptionAt Safran Helicopter Engines, we are seeking a highly skilled Customer Support Representative to join our team. As the friendly face of our company, you will be responsible for liaising with customers to understand their requirements and delivering administrative actions to meet their needs.Key Objectives:Provide exceptional customer service...
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Customer Support Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Support Representative to join our team. As a key member of our organization, you'll play a vital role in ensuring seamless communication between our customers and our business.Key Responsibilities: Provide exceptional customer service, capturing and addressing customer...
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Customer Support Liaison
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Support Representative to join our team. As a key member of our commercial interface, you'll be responsible for ensuring seamless communication between our customers and business stakeholders. Your primary objective will be to capture, understand, and effectively communicate...
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Customer Service and Administration Professional
2 weeks ago
Whiteley, Hampshire, United Kingdom CSG Full timeRole OverviewCleansing Service Group (CSG) is seeking a dedicated and results-driven Customer Service Administrator to join our National Accounts Helpdesk team. As a key member of our team, you will be responsible for providing exceptional customer service, confirming job prices, and ensuring timely invoicing.Key ResponsibilitiesWorking closely with the...
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Customer Service Specialist
6 days ago
Whiteley, Hampshire, United Kingdom Mitie Full timeHelp Desk Coordinator Job DescriptionWe are looking for a skilled Help Desk Coordinator to join our team based at our Whitley Office. As a key component of a large FM Telecoms contract, the successful candidate will be responsible for managing incoming demand for reactive and compliance workflow.About the RoleThis is an 11-month Fixed-Term Contract with core...
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Military Customer Support Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob OverviewSafran Helicopter Engines is seeking a skilled Military Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring the availability of engines and spares to support the UK Military's operations.Key ResponsibilitiesAdminister and track progress of on-site engine repairs...
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Military Customer Support Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full timeJob SummarySafran Helicopter Engines is seeking a skilled Military Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring the availability of engines and spares to support the UK Military's operations.Key ResponsibilitiesAdminister and track progress of on-site engine repairs...
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Customer Service Assistant
3 days ago
Whiteley, Hampshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Assistant to join our team at Fareham Whiteley Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service by greeting customers with a smile, answering...
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Sales Development Apprentice
4 weeks ago
Whiteley, Hampshire, United Kingdom Cleansing Service Group Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Development Apprentice to join our team at Cleansing Service Group. As a Sales Development Apprentice, you will play a key role in supporting the Telesales Manager to lead and implement the domestic sales growth strategy.Key Responsibilities:Support the Telesales Manager to lead, plan...
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Sales Development Apprentice
4 weeks ago
Whiteley, Hampshire, United Kingdom Cleansing Service Group Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Development Apprentice to join our team at Cleansing Service Group. As a Sales Development Apprentice, you will play a key role in supporting the Telesales Manager to lead and implement the domestic sales growth strategy.Key Responsibilities:Support the Telesales Manager to lead, plan...
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Sales Development Apprentice
4 weeks ago
Whiteley, Hampshire, United Kingdom Cleansing Service Group Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Development Apprentice to join our team at Cleansing Service Group. As a Sales Development Apprentice, you will play a key role in supporting the Telesales Manager to lead and implement the domestic sales growth strategy.Key Responsibilities:Support the Telesales Manager to lead, plan...