Current jobs related to Customer Support Liaison - Whiteley, Hampshire - Safran Helicopter Engines

  • Customer Support Liaison

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job DescriptionAt Safran Helicopter Engines, we are seeking a skilled Customer Support Liaison to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLiaise with customers to understand their requirements and...

  • Customer Support Liaison

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job OverviewSafran Helicopter Engines is seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that all customer requirements are met.Main ResponsibilitiesProvide timely and effective communication with customers to ensure their...

  • Customer Support Liaison

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Support Representative to join our team. As a key member of our commercial interface, you'll be responsible for ensuring seamless communication between our customers and business stakeholders. Your primary objective will be to capture, understand, and effectively communicate...

  • Customer Service Liaison

    4 weeks ago

    Whiteley, Hampshire, United Kingdom FBR Construction Recruitment Full time

    About the Role:We are seeking a skilled Customer Care Coordinator to join our team at FBR Construction Recruitment. As a Customer Care Coordinator, you will be responsible for providing exceptional customer service and support to our clients in the new build housing sector.Key Responsibilities:Respond to customer support messages and complaints in a timely...

  • Customer Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Support Representative to join our team. As a key member of our organization, you'll play a vital role in ensuring seamless communication between our customers and our business.Key Responsibilities: Provide exceptional customer service, capturing and addressing customer...

  • Customer Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job DescriptionAt Safran Helicopter Engines, we are seeking a highly skilled Customer Support Representative to join our team. As the friendly face of our company, you will be responsible for liaising with customers to understand their requirements and delivering administrative actions to meet their needs.Key Objectives:Provide exceptional customer service...

  • Military Customer Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job SummarySafran Helicopter Engines is seeking a skilled Military Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring the availability of engines and spares to support the UK Military's operations.Key ResponsibilitiesAdminister and track progress of on-site engine repairs...

  • Military Customer Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job OverviewSafran Helicopter Engines is seeking a skilled Military Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring the availability of engines and spares to support the UK Military's operations.Key ResponsibilitiesAdminister and track progress of on-site engine repairs...

  • Aerospace Maintenance Coordinator

    3 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job SummarySafran Helicopter Engines is seeking a skilled Maintenance and Logistics Coordinator to join our team. In this role, you will be responsible for ensuring the smooth operation of our maintenance centre, including off-site maintenance support, tool calibration, and logistics coordination.Key Responsibilities• Inspect maintenance centre areas and...

  • Strategic Financial Services Liaison

    7 hours ago

    Whiteley, Hampshire, United Kingdom Heat Recruitment Ltd Full time

    About the OpportunityAn exciting chance to excel as a Relationship Manager at Heat Recruitment Ltd, where you will be part of a reputable IFA firm near Fareham.The company specializes in savings, investments, and retirement planning solutions.Key BenefitsA competitive salary of £32,000 per annumGenerous holiday allowance with 28 days off plus bank...

  • Customer Service Representative Team Lead

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time

    Job DescriptionAt Safran Helicopter Engines, we're seeking a skilled Customer Service Representative Team Lead to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring seamless communication between our customers and our business.Key ResponsibilitiesProvide exceptional customer service and support to our internal and...

  • Technical Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom The ITP Full time

    Job OverviewThe ITP is seeking a skilled Junior Technical Support Engineer to join their team in Whiteley, Fareham. As a Junior Technical Support Engineer, you will be responsible for providing technical support to customers for both telephony and connectivity-related queries.You will troubleshoot and resolve customer issues over the phone, via email, or...

  • Customer Service and Administration Professional

    2 weeks ago

    Whiteley, Hampshire, United Kingdom CSG Full time

    Role OverviewCleansing Service Group (CSG) is seeking a dedicated and results-driven Customer Service Administrator to join our National Accounts Helpdesk team. As a key member of our team, you will be responsible for providing exceptional customer service, confirming job prices, and ensuring timely invoicing.Key ResponsibilitiesWorking closely with the...

  • Technical Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom The ITP Full time

    Job Title: Junior Technical Support EngineerAbout the RoleWe are seeking a motivated and enthusiastic Junior Technical Support Engineer to join our team at The ITP. As a Junior Technical Support Engineer, you will be responsible for providing technical support to our customers for both telephony and connectivity-related queries.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom The ITP Full time

    Job Title: Junior Technical Support EngineerAbout the RoleWe are seeking a motivated and detail-oriented Junior Technical Support Engineer to join our team at The ITP. As a Junior Technical Support Engineer, you will be responsible for providing technical support to our customers for both telephony and connectivity-related queries.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    2 weeks ago

    Whiteley, Hampshire, United Kingdom Tailor Made Technologies Full time

    About the RoleWe are seeking an experienced 2nd Line IT Service Desk Engineer to join our team at Tailor Made Technologies. As a key member of our service desk, you will play a vital role in providing exceptional customer support and ensuring the smooth operation of our IT services.Key Responsibilities:Provide timely and effective support to customers...

  • Technical Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom Onecom Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Onecom. As a Managed Service Desk Engineer, you will be the primary point of contact for our customers utilizing cloud-based IP telephony solutions.Key Responsibilities:Monitor incidents and ensure timely resolution within agreed service level agreements (SLAs).Provide...

  • Customer Service Specialist

    5 days ago

    Whiteley, Hampshire, United Kingdom Mitie Full time

    Help Desk Coordinator Job DescriptionWe are looking for a skilled Help Desk Coordinator to join our team based at our Whitley Office. As a key component of a large FM Telecoms contract, the successful candidate will be responsible for managing incoming demand for reactive and compliance workflow.About the RoleThis is an 11-month Fixed-Term Contract with core...

  • Senior Technical Support Specialist

    1 month ago

    Whiteley, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Job Title: 3rd Line Support EngineerAre you a seasoned IT professional with a passion for delivering exceptional technical support? Do you have a strong background in troubleshooting complex hardware and software issues?We're seeking a highly skilled 3rd Line Support Engineer to join our team. As a key member of our technical operations team, you will play a...

  • Senior Technical Support Specialist

    4 weeks ago

    Whiteley, Hampshire, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers, resolving complex hardware and software issues, and reducing reoccurring incidents.Key Responsibilities:Provide 3rd level technical support...

Customer Support Liaison

4 weeks ago

Whiteley, Hampshire, United Kingdom Safran Helicopter Engines Full time
Job Description

At Safran Helicopter Engines, we're seeking a skilled Customer Support Representative to join our team. As a key member of our commercial interface, you'll be responsible for ensuring seamless communication between our customers and business stakeholders. Your primary goal will be to capture, understand, and effectively communicate customer requirements to relevant teams within our organization.

Main Responsibilities:

Manage a portfolio of internal and external customer accounts, acting as the primary point of contact for day-to-day commercial activities related to new production and MRO business.

Meet customer satisfaction and internal sales targets, ensuring timely and coordinated responses to customer inquiries.

Collaborate with cross-functional teams to ensure products and services meet customer needs, quality standards, and regulatory requirements.

Work in accordance with HSE legislation, company policies, and procedures, promoting a culture of safety and compliance.

Demonstrate our company values and behaviors, identifying opportunities for process improvements and implementing changes to enhance efficiency and effectiveness.

Why Choose Us?

Safran Helicopter Engines is a global leader in the aerospace industry, operating in 155 countries with over 2,500 customers. Our UK facility is the European Maintenance Centre Hub, providing level 1 to level 3 maintenance and repairs on complex helicopter engine components. As a valued member of our team, you'll enjoy a range of benefits, including:

25 days' holiday per year (plus bank holidays)
Flexitime and hybrid working arrangements
On-site restaurant and Costa coffee
Generous pension contributions and health cash back scheme
Annual bonus and company sick pay
Access to our dedicated benefits portal and lifestyle benefits

Requirements

To succeed in this role, you'll need:

Excellent attention to detail and strong English language skills
Self-motivation, with the ability to manage multiple tasks and deadlines
Friendly, hardworking nature with excellent interpersonal and customer service skills
Proficiency in Microsoft Office applications, including Word, PowerPoint, and Outlook

Previous experience as a CSR in the aerospace industry is desirable, but not essential. If you're a self-starter with a passion for delivering exceptional customer service, we encourage you to apply.