Operations Manager UK

2 days ago


Crawley, West Sussex, United Kingdom Transport UK London Full time

At Transport UK London, we provide a specialist service to the UK Rail Industry when train services are disrupted by planned engineering work or emergency incidents.

We offer a fully managed service for the provision of coaches, buses, small vehicles, and taxis. Our highly experienced rail replacement team assist in coordinating and managing the rail replacement activities for GTR.

The role of Duty Controller is an exciting opportunity for a new team member in our Rail Replacement Team, based in Farringdon.

This position involves arranging road transport at times when the train service is disrupted, ensuring a quality customer-focused response, providing efficient administrative support, working effectively with external suppliers and colleagues, and maintaining health and safety standards.

The ideal candidate will develop effective working relations with suppliers and colleagues, handle high-pressure situations calmly and logically, and have experience administering logistics or passenger transport.

The posts involve working 12 hours per day, covering Early, Late, and Night shift patterns.

This role offers a competitive salary of £34,000 per annum, generous Company Sick Pay Scheme, access to our employee assistance programme, and opportunities for professional growth and development.



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