Senior Fraud Prevention Specialist
1 month ago
The Trust team at Deliveroo is dedicated to safeguarding our consumers, riders, and restaurant partners from fraud. We're seeking a skilled Senior Fraud Analyst to join our London-based team, working on a hybrid schedule with three days in the office each week.
Key Responsibilities- Lead customer and partner-related projects to mitigate fraud and abuse globally
- Develop prevention strategies and drive key performance metrics to minimize impact on genuine customers
- Partner with Product, Engineering, Data Science, Customer Care, Compliance, and outsource teams to detect and prevent fraud and abuse
- Manage daily customer fraud and abuse processes, escalations, and prevention strategies
- Review suspicious activities and customer profiles to decide further steps or action through fraud management tools
- Engage with stakeholders to understand business requirements and deliver strategic fraud prevention measures
- Build dashboards and reporting lines on fraud and abuse, making strategic recommendations to the business
- Support the Fraud Operations Manager to maintain and improve internal policies, procedures, and documentation
- At least 3+ years of experience in a fraud or abuse prevention role at the merchant level
- Direct experience with machine learning and rule-based fraud prevention tooling
- Experience driving fraud protection process changes and working with stakeholders
- Possess analytical skills with proficiency in interpreting fraudulent data
- Adept at articulating ideas and theories to leadership and operations teams
We believe our employees are our most valuable asset. We offer a comprehensive benefits package that supports their well-being, financial security, and work-life balance. Enjoy benefits like Health Insurance, on-site Gym, Paid time off, and Professional development.
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Senior Fraud Prevention Specialist
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London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleThe Senior Fraud Prevention Specialist will be responsible for leading the development and implementation of fraud prevention strategies to safeguard Deliveroo's business and customers. This role will work closely with cross-functional teams to identify and mitigate fraud risks, ensuring a secure and trustworthy experience for all...
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Senior Fraud Prevention Specialist
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleThe Senior Fraud Prevention Specialist will be responsible for leading the development and implementation of fraud prevention strategies to safeguard Deliveroo's business and customers. This role will work closely with cross-functional teams to identify and mitigate fraud risks, ensuring a secure and trustworthy experience for all...
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Senior Fraud Prevention Specialist
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Senior Fraud Prevention Specialist
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Senior Fraud Prevention Specialist
1 month ago
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London, Greater London, United Kingdom C. Hoare & Co. Full timeAbout the RoleC. Hoare & Co is committed to having a diverse workforce and welcomes applications from individuals who can contribute to this goal.Job SummaryWe are seeking a highly skilled Fraud Prevention Specialist to join our team. As a key member of our fraud prevention team, you will play a pivotal role in safeguarding our customers' and the bank by...
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