Housing Liaison Officer

2 weeks ago


Watford, United Kingdom Howells Solutions Limited Full time

At Howells Solutions Limited, we are seeking a skilled Housing Liaison Officer to join our team in Buckinghamshire/North London. As a key member of our Planned Works team, you will play a vital role in delivering exceptional services to residents within the social housing sector.

The ideal candidate will have excellent communication skills and be able to develop strong relationships with residents, providing them with accurate information and support throughout refurbishment, maintenance, and major works programmes. Your primary responsibility will be to prevent and limit dissatisfaction, resolve complaints and queries efficiently, and act as the main point of contact for tenants.

This is an excellent opportunity to work for a modern, forward-thinking business that values the strengths, skills, and personalities of its people. You will be working on planned maintenance projects, including the Decent Homes programme, and will have the chance to establish strong working relations with neighbourhood housing associations.

We offer a competitive salary of £30,000 + company van and fuel card, making this an attractive opportunity for those looking to advance their career in the social housing sector.

In addition to your salary, you will receive:

  • A full clean driving licence and use of a company vehicle
  • Pre-entry visits and company inductions
  • The opportunity to chair tenant forum meetings and advise tenants on works being carried out

We believe that our people are the key to our success, and we are committed to providing a supportive and inclusive environment that allows you to thrive.


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