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Security/Loading Bay Officer
2 months ago
Montcalm Collection is a luxury hotel group that embodies timeless style and peerless service. Our hotels are housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper, each revealing a different chapter in London's story. Our commitment to classic hospitality remains unwavering, offering an enduring welcome to our guests.
We take pride in our past, but our focus is on the future. Our hotels are a testament to the city's rich history, and we're excited to share this story with you.
Our HotelsDiscover the Montcalm Collection's diverse range of hotels, each with its unique character and charm. From the vibrant modern hotel, The Montcalm At The Brewery, to the elegant Georgian charmer, The Montcalm Marble Arch, and the storied city-slicker, The Montcalm Royal London House, we have something for everyone.
Our mindful hotels, Inhabit Southwick Street and Inhabit Queen's Gardens, offer a slower pace and a chance to unwind. Each hotel is a reflection of our commitment to providing exceptional service and creating unforgettable experiences.
Job OpportunityWe're seeking a skilled and ambitious Loading Bay Assistant to join our team. As a Loading Bay Assistant, you'll play a pivotal role in providing personal and exceptional service to our guests. You'll be responsible for maintaining a safe and secure environment, observing for signs of crime or disorder, and taking accurate notes of unusual occurrences.
This is an exciting opportunity to shape the Montcalm Collection's next chapter and showcase your skills. As a trusted ambassador for one of our hotels, you'll have the chance to move between properties and achieve the service and product delivery standards for the department with a high degree of customer care and service.
Benefits- Collaborative and empowering team dynamics
- Pathways for promotions and growth within the brand
- Recognition and Rewards Program
- Access to an array of discounts via our Benefits Platform
- Comprehensive training through Certified Classroom and E-Learnings
- 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure
- Health incentives: Cash-back on optical, dental, chiropractic, and physio services
- Concession on gym memberships
- Nutritious meals provided during shifts
- Complimentary dry-cleaning service for uniforms
- Inclusive pension schemes
- Protecting company's property and staff by maintaining a safe and secure environment
- Observing for signs of crime or disorder and investigating disturbances
- Acting lawfully in direct defence of life or property
- Apprehending criminals and evicting violators
- Taking accurate notes of unusual occurrences
- Reporting in detail any suspicious incidents
- Patrolling randomly or regularly building and perimeter
- Monitoring and controlling access at building entrances and gates
- Watching video cameras and operating detecting/emergency equipment
- Performing first aid or CPR if trained to do so
- Proven work experience as a Security Guard or relevant position
- Trained security officer with diploma (preferable)
- Ability to operate detecting systems and emergency equipment (preferable)
- Excellent knowledge of public safety and security procedures/protocols
- Surveillance skills and detail orientation
- Integrity and professionalism
- High school degree
- High standard of personal presentation
- Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
- Courteous and pleasant attitude towards guests and colleagues
- Ability to work as part of a team
- Good attention to detail
- Ability to work under pressure
- Positive and flexible approach to work (weekend and evening work will be required)
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity EmployerAt Montcalm Collection, diversity and inclusion are core values. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.
