Administrative Support Coordinator

5 days ago


Leeds, Leeds, United Kingdom Study Group Full time

About the Role:

We are seeking an organised and detail-oriented individual to join our Student Experience Team as an Administrative Support Coordinator. This is a full-time permanent position based in Leeds International Study Centre.

Key Responsibilities:

  • Data entry using both Office systems and Student Data Management systems.
  • Monitoring student attendance, including dealing with absence requests.
  • Coordinating student meetings with the Centre Management Team.
  • Creating engaging student-facing information for the Virtual Reception.
  • Preparing pro-forma letters for students, such as bank letters.
  • Providing support for general student queries, including face-to-face, email, and phone interactions.
  • Maintaining the centre's appearance and ordering necessary supplies.
  • Collaborating with the Health & Safety Officer to ensure campus safety and maintenance.
  • Offering frontline student IT support.
  • Completing student applications to university via the Direct Entry system.
  • Assisting with student induction and events.
  • Supporting visa checks and compliance.
  • Working with the Assessments Officer to prepare for Assessment Boards and progression monitoring.

About You:

  • A Level 3 Qualification (or equivalent experience).
  • Experience working within administration.
  • Background in an academic setting in a student-facing role (desirable).
  • Strong IT skills.
  • A proactive approach to work.
  • Excellent communication skills for interacting with key stakeholders.
  • Flexibility and ability to work under pressure to meet deadlines while maintaining a professional demeanor.
  • Proven ability to work collaboratively with others.

About Us:

Study Group is a leading international education provider dedicated to helping students worldwide achieve their goals. With university partnerships and a range of face-to-face, online, and hybrid study programmes, we offer students the resources and guidance they need to succeed. Our global network ensures students receive top-notch educational services. Additionally, our Insendi platform provides innovative, accessible, and intuitive digital learning experiences.

Organisational Compliance:

Study Group prioritises safeguarding and recognises its importance in providing an exceptional student experience. For successful candidates, background checks, references, ID verification, right to work checks, and education verification will be conducted.

Estimated Salary: £23,400 per annum.



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