Multifaceted Dining Services Professional

3 weeks ago


Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

The Role

To provide exceptional dining experiences within our Mulberry Restaurant, catering to corporate and wedding events.

Key Responsibilities:


  1. Prepare the restaurant for service, ensuring impeccable ambiance and atmosphere
  2. Greet and engage guests, providing personalized attention and ensuring their needs are met
  3. Take guest orders with precision and efficiency, ensuring accurate and timely delivery
  4. Serve food and beverage, including alcoholic beverages, with a focus on exceptional presentation and quality
  5. Conduct satisfaction checks, addressing any concerns and ensuring guest satisfaction
  6. Resolve any service issues promptly and professionally, maintaining a positive and respectful demeanor
  7. Present bills to guests and process payments with accuracy and efficiency
  8. Ensure the restaurant is reset and ready for the next service, maintaining a high standard of cleanliness and organization
  9. Maintain a clean and tidy work area, adhering to health and safety standards

Requirements


  1. Maintain a smart appearance, adhering to company dress code
  2. Demonstrate excellent communication skills, with a passion for delivering exceptional guest service
  3. Possess experience within a quality food service hotel or restaurant, with a focus on providing exceptional customer experiences

Benefits


  1. Receive an additional end-of-year service charge bonus
  2. Enjoy 4 weeks of holiday, rising to 5 weeks with service
  3. Take advantage of 8 Bank holidays
  4. Benefit from free car parking
  5. Receive an employee uniform

In addition, you will enjoy a range of company benefits, including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme

In additional, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary, including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday



  • Horley, Surrey, United Kingdom Sofitel London Gatwick Full time

    About the RoleAs a Dining Service Professional at Sofitel London Gatwick, you will be part of a dynamic team that ensures a memorable experience for our guests during breakfast, lunch, and dinner. Your primary focus will be on providing personalized service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesPresent menus to guests...

  • Dining Room Expert

    2 weeks ago


    Horley, Surrey, United Kingdom Sofitel London Gatwick Full time

    About the RoleWe are seeking a highly skilled Dining Room Expert to join our team at Sofitel London Gatwick. As a key member of our restaurant team, you will play a vital role in ensuring our guests receive an exceptional dining experience.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met and exceeded.Work effectively...

  • Dining Room Attendant

    4 weeks ago


    Horley, Surrey, United Kingdom Sofitel London Gatwick Full time

    About the RoleWe are seeking a skilled Dining Room Attendant to join our team at Sofitel London Gatwick. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience during breakfast, lunch, and dinner.Key ResponsibilitiesSeating, presenting menu, taking orders, and serving...


  • Horley, Surrey, United Kingdom McDonald's Full time

    About the RoleAs a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, providing exceptional service to our customers and ensuring a warm and welcoming atmosphere.Key ResponsibilitiesDeal with customers and resolve any issues in a professional and courteous mannerMaintain high standards of cleanliness in the dining area and...


  • Horley, Surrey, United Kingdom Courtyard by Marriott London Gatwick Full time

    About the RoleAt Courtyard by Marriott London Gatwick, we are seeking a highly skilled and customer-focused Guest Services Assistant to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and...


  • Horley, Surrey, United Kingdom Serco Full time

    Job Title:Social Services ProfessionalAbout the Role:We are seeking a highly skilled Social Services Professional to join our team at Serco. As a key member of our team, you will be responsible for providing professional safeguarding advice relating to children and families.Your Key Responsibilities:Provide expert safeguarding advice and support to families...


  • Horley, Surrey, United Kingdom Bardwood Support Services Limited Full time

    **Job Overview:** Security and Surveillance ProfessionalBardWood Support Services Limited is a leading recruitment specialist supporting the facilities industry in the UK. We are seeking a skilled Security and Surveillance Professional to join our team.In this role, you will be responsible for providing a safe and secure environment for our customers and...


  • Horley, Surrey, United Kingdom Hilton London Gatwick Full time

    About the RoleWe are seeking a highly skilled Executive Lounge Host/Hostess to join our team at Hilton London Gatwick. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests in our Executive Lounge.Key ResponsibilitiesTo greet guests with a warm welcome and seat them at their table with...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    About Langshott Manor HotelWe are a 3 Rosette standard hotel restaurant located in a prime area, offering a range of dining experiences across breakfast, lunch, and dinner service. Our restaurant also hosts private events, conferences, celebration dinners & weddings.Job OverviewThis is an exciting opportunity for a passionate Food and Beverage Supervisor to...


  • Horley, Surrey, United Kingdom Serco Full time

    Serco - Location Base: Gatwick IRCPermanent, Full Time£, pa + Excellent Corporate Benefits PackageThis contract is for our UK&E Justice & Immigration business with the UK Home Office Immigration Enforcement department to manage the Gatwick Immigration Removal Centres (IRC). Under the Gatwick IRC and PDA contract, we manage and operate both the Brook House...


  • Horley, Surrey, United Kingdom Serco Full time

    Serco - Location Base: Immigration Removal CentrePermanent, Full Time£, pa + Excellent Corporate Benefits PackageThis contract is for our UK&E Justice & Immigration business with the UK Home Office Immigration Enforcement department to manage Immigration Removal Centres. Under the Immigration Removal Centre contract, we manage and operate the centres, as...


  • Horley, Surrey, United Kingdom RBH Hospitality Management Full time

    We are passionate about delivering exceptional guest experiences at The Hampton by Hilton, London Gatwick Airport.About UsOur hotel is situated at the North Terminal of London Gatwick Airport, making us a convenient choice for travelers. We have 194 bedrooms, a restaurant serving up to 500 covers a day in peak season, a bar, a gym facility onsite, and 2...

  • Culinary Professional

    2 weeks ago


    Horley, Surrey, United Kingdom whitbread Full time

    We're recruiting for a Kitchen Team Member at our Premier Inn in Gatwick Crawley Town. The role involves preparing and serving delicious meals to our guests.Key DetailsSalary: Up to £18.72 per hourHrs/week: 24 hours per week, guaranteed over 4 days (6am-12pm or/and 5pm-11pm)About the RoleAs a member of our kitchen team, you'll play a vital part in...

  • Food Service Lead

    4 weeks ago


    Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    The RoleYou will be working closely with the Food & Beverage Manager to support the success of our 40-cover Mulberry Restaurant, which offers 3 Rosette standard food across breakfast, lunch, and dinner service.The restaurant also hosts private events, conferences, celebration dinners, and weddings. Traditional afternoon tea is served in our sumptuous lounges...


  • Horley, Surrey, United Kingdom Avenues Group Full time £23,264

    About UsAvenues Group is a leading provider of community-based care services, dedicated to supporting individuals with learning disabilities, autism, dementia, and challenging behaviours. Our mission is to empower people to live fulfilling lives, and we're seeking a Care and Support Professional to join our team in Horley, Surrey.Job OverviewAs a Care and...


  • Horley, Surrey, United Kingdom Valor Hospitality Europe Full time

    Food and Beverage Team Member11.62 per hour, 40 hours per weekAt Valor Hospitality Europe, we're seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Team Member. As a key member of our hospitality team, you'll be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.We're...

  • Business Professional

    3 weeks ago


    Horley, Surrey, United Kingdom WHSmith Full time

    About Our TeamWe are looking for a highly skilled Business Professional to join our team. In this role, you will be responsible for a variety of tasks, including customer service and account management. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply.Key...


  • Horley, Surrey, United Kingdom Hilton London Gatwick Full time

    About this role...We are seeking a skilled Lounge Host/Hostess to join our team at Hilton London Gatwick. As a key member of our Executive Lounge team, you will provide exceptional service to our guests, ensuring a warm and welcoming experience.Key responsibilities...Greet guests with a warm welcome and assist with table assignments. Coordinate with the team...


  • Horley, Surrey, United Kingdom Hilton London Gatwick Full time

    About the RoleWe are seeking a skilled and welcoming Executive Lounge Host/Hostess to join our team at Hilton London Gatwick. As a key member of our team, you will provide exceptional service to our guests, ensuring a memorable experience in our Executive Lounge.Key ResponsibilitiesGreet guests with a warm welcome and seat them at their table with...

  • Audit Professional

    1 month ago


    Horley, Surrey, United Kingdom https:www.energyjobline.comsitemap Full time

    We are seeking a highly skilled Audit Professional to join our team at BDO. As a leading accountancy and business advisory firm, we provide expert advice and solutions to entrepreneurial organisations navigating today's changing world.Our FocusOur key priority is delivering quality audit work for the benefit of the public interest. Our Audit teams are...