Executive Lounge Ambassador

3 weeks ago


Horley, Surrey, United Kingdom Hilton London Gatwick Full time

About the Role

We are seeking a skilled and welcoming Executive Lounge Host/Hostess to join our team at Hilton London Gatwick. As a key member of our team, you will provide exceptional service to our guests, ensuring a memorable experience in our Executive Lounge.

Key Responsibilities

  • Greet guests with a warm welcome and seat them at their table with professionalism.
  • Ensure accurate and efficient table assignments.
  • Coordinate with the team to deliver a seamless dining experience.
  • Answer phone calls and inquiries, providing information and assistance in a helpful and friendly manner.

Requirements

  • Excellent communication, organizational, and interpersonal skills.
  • Ability to multitask and remain calm under pressure.
  • A smart and professional appearance.
  • Experience in a similar role within a 4-star hotel is a significant advantage.

What We Offer

As a member of our team, you will have the opportunity to grow and develop your skills, with exciting opportunities for career progression and development across our properties and brands.



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