Executive Lounge Host/Hostess

3 weeks ago


Horley, Surrey, United Kingdom Hilton London Gatwick Full time

About the Role

We are seeking a highly skilled and experienced Executive Lounge Host/Hostess to join our team at Hilton London Gatwick. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience in our Executive Lounge.

Key Responsibilities

  • Greet guests with a warm welcome and seat them at their table with professionalism.
  • Ensure accurate and efficient table assignments.
  • Coordinate with the team to ensure a seamless dining experience.
  • Answer phone calls and inquiries, providing information and assistance in a helpful and friendly manner.

Requirements

  • Providing high quality service and attention to detail comes naturally to you.
  • Excellent communication, organizational and interpersonal skills.
  • Very good at multi-tasking and remaining calm under pressure.
  • A smart and professional appearance.
  • You value being part of a team and supporting your colleagues.
  • Most of all, you have an approachable, positive, and proactive manner.

About Us

Hilton London Gatwick is a 4-star hotel connected to Gatwick South terminal, offering 821 bedrooms and an exciting selection of restaurants and bars. We are a growing company with exciting opportunities for career progression and development across our properties and brands.



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