Restaurant Operations Manager

7 hours ago

Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

The Role

We are seeking an experienced Restaurant Operations Manager to support our Food & Beverage Manager in the Mulberry Restaurant, offering 3 Rosette standard food across breakfast, lunch, and dinner service.

You will be responsible for ensuring the restaurant is set for service, all mis en place is prepared, and correct staffing is in place.

Duties

  • Ensure the restaurant is set for service and all mis en place is prepared
  • Ensure correct staffing for service and all staff are smartly presented
  • Briefing all staff on service issues/information for their shift
  • Welcoming guests and taking food and drink orders
  • Hosting the restaurant during service and assisting and coaching staff with food and drink service
  • Conducting satisfaction checks to ensure guest satisfaction
  • Ensuring food and beverage service standards in the lounge are achieved and ensure seamless service across departments
  • Ensure correct billing for all diners
  • Ensure cashing up and end of day is carried out at the end of the shift
  • Ensure the restaurant is closed down at the end of service and left ready for the following service shift
  • Hosting and running events, weddings, conferences, and private dinners
  • Assisting with recruitment and induction of new team members
  • Training, skills training, and coaching a team of permanent/casual employees
  • Ensuring the department meets the Company and legal requirements in relation to Health and Safety and Food Hygiene

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