Guest Service Ambassador
7 days ago
As a Guest Service Assistant at RBH, you will be an integral part of a dynamic team that delivers exceptional guest experiences. This role requires a strong focus on customer satisfaction, effective communication, and a passion for providing outstanding service.
Key Responsibilities- Provide timely and efficient service to guests, responding to their needs and resolving any issues promptly.
- Work collaboratively with the team to ensure seamless service delivery and maintain a high level of guest satisfaction.
- Develop a strong understanding of the hotel's operations and services to provide informed responses to guest queries.
- Maintain a clean and organized work environment, adhering to RBH's high standards of quality and safety.
- Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Basic computer skills and proficiency in using hotel software systems.
- A competitive salary and benefits package, including pension and free meals on duty.
- Opportunities for career development and advancement within RBH.
- A collaborative and supportive work environment that values diversity and inclusion.
RBH is a leading hospitality management company that prioritizes its people and strives to create a workplace culture that is inclusive, engaging, and empowering. As a Guest Service Assistant, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences and making a positive impact on the community.
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Guest Service Ambassador
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Cheltenham Town Centre.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.Work collaboratively with the...
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Housekeeping Ambassador
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full timeAbout the Role:We are seeking a detail-oriented and friendly Housekeeping Ambassador to join our team at Queens Hotel. As a Housekeeping Ambassador, you will be responsible for maintaining the highest standards of cleanliness and presentation in our guest bedrooms and public areas.Key Responsibilities:Clean and maintain guest bedrooms and public areas,...
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Guest Service Representative
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom RBH Full timeRole OverviewWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express Cheltenham Town Centre. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a warm and welcoming experience for all our visitors.Key ResponsibilitiesProvide timely...
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Guest Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Cheltenham Town Centre.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.Work collaboratively with the...
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Guest Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Cheltenham Town Centre.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.Work collaboratively with the...
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Customer Service Ambassador
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at i2i Recruitment. As a key member of our client services team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide a warm and welcoming experience for all clientsSupport the...
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Customer Service Ambassador
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeJob Title: Customer Service AmbassadorJob Summary: We are seeking a professional and enthusiastic individual to work within our prestigious offices showroom based in Cheltenham. This is an exciting opportunity for someone to utilise their strong customer service and communication skills.The Role:Be the first point of contact for all walk-in customersAssist...
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Film Enthusiast and Customer Experience Ambassador
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Customer Service Ambassador
2 weeks ago
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Customer Service Ambassador
7 days ago
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Front Desk Ambassador
1 week ago
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Showroom Sales Ambassador
3 weeks ago
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Food and Beverage Ambassador
7 days ago
Cheltenham, Gloucestershire, United Kingdom The Queens Hotel - Cheltenham Full timeAbout Our OpportunityWe are seeking an experienced and enthusiastic F&B Team Member to deliver unique and personal guest experiences at the Queens Hotel, where guests can soak up our history and take time out to explore the quaint villages and abundant countryside of the Cotswolds. You will have previous experience as a Food and Beverage Team Member in a...
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Front of House Ambassador
19 hours ago
Cheltenham, Gloucestershire, United Kingdom Brunning & Price Full timeRestaurant Team Member - CheltenhamWe're seeking a talented and enthusiastic Restaurant Team Member to join our team at The Old Courthouse in Cheltenham. If you have a passion for delivering exceptional customer service, are able to work effectively in a fast-paced environment, and are committed to providing an outstanding dining experience, we'd love to...
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Winter Weekend Ambassador
3 weeks ago
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Hotel Receptionist
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full timeWe are seeking a highly skilled and customer-focused Receptionist to join our team at The Greenway Hotel & Spa, Cheltenham.About the Role:As a Receptionist, you will be the first point of contact for our guests and will play a vital role in shaping their experience from arrival to departure. Your excellent communication skills, attention to detail, and...
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Spa Receptionist
2 weeks ago
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Cinema Host
3 weeks ago
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Customer Experience Ambassador
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at Hollywood Bowl Group. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure a high...
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Customer Service Ambassador
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Full timeJob RoleAs a Customer Service Advisor within our Account Handler Landlords team, you will be responsible for delivering exceptional customer service to our clients.You will be the primary point of contact for customer inquiries and will strive to find solutions that meet their needs and requirements.Main ResponsibilitiesProvide outstanding customer service...