Customer Service Ambassador

4 days ago


Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Full time

Job Role

As a Customer Service Advisor within our Account Handler Landlords team, you will be responsible for delivering exceptional customer service to our clients.

You will be the primary point of contact for customer inquiries and will strive to find solutions that meet their needs and requirements.

Main Responsibilities

  • Provide outstanding customer service to all clients
  • Find suitable product solutions for clients based on their needs
  • Support the team to meet defined call objectives
  • Identify opportunities for continuous improvement
  • Ensure compliance with industry regulations

Person Specification

We are looking for a customer-focused professional with excellent communication skills and the ability to build rapport with clients.

A successful candidate will have:

  • Excellent relationship building skills
  • Ability to identify opportunities and provide solutions
  • Strong attention to detail
  • Excellent customer service skills
  • Positive attitude and enthusiasm

Benefits

This is a great opportunity to join a transforming business with a highly social team culture and competitive salary.

We offer a fantastic benefits package, including a defined contribution pension scheme, health cash plan, hybrid working, and life insurance.



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