Customer Service Representative

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
  • Take ownership of your work, making decisions that are right for customers and driving sales growth.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements

  • A passion for delivering great service and building rapport with customers.
  • The ability to work well within a team, communicate openly with others, and take the initiative to make decisions that are right for customers.
  • Be at work on time, well-presented, and ready to be a brand ambassador.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits to support your well-being and career development. Join our team and become part of a diverse and inclusive community where everyone is welcome.



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