Guest Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express Cheltenham Town Centre. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a warm and welcoming experience for all our visitors.
Key Responsibilities- Provide timely and efficient check-in and check-out services to guests
- Respond to guest inquiries and resolve any issues in a professional and courteous manner
- Assist with room assignments, key management, and other front desk duties
- Work collaboratively with the hotel team to ensure seamless operations and excellent guest satisfaction
- Excellent communication and interpersonal skills
- Previous experience in a customer-facing role, preferably in hospitality
- Able to work in a fast-paced environment and adapt to changing situations
- Computer literate with a professional telephone voice
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Discounted hotel room rates and other perks
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we would love to hear from you.
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Guest Service Ambassador
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Customer Service Representative
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Cheltenham, Gloucestershire, United Kingdom RBH Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Holiday Inn Express Cheltenham Town Centre. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring a warm and welcoming experience for all our visitors.Key ResponsibilitiesProvide...
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Guest Service Ambassador
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Customer Service Representative
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