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Client Success Executive

2 months ago

London, Greater London, United Kingdom EF Education First Gruppe Full time
About the Role

We are seeking a highly skilled and experienced Client Relationship Manager to join our team at EF Education First Gruppe. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and delivering tailored solutions to meet their business objectives.

Key Responsibilities
  • Develop and execute strategic plans to build and maintain strong relationships with clients
  • Conduct needs analysis to understand client requirements and preferences
  • Design and deliver customized solutions to meet client needs
  • Collaborate with internal stakeholders to ensure seamless delivery of client solutions
  • Monitor and report on client satisfaction and retention
Requirements
  • At least 4 years of experience in a client-facing role, preferably in a sales or account management capacity
  • Proven track record of building and maintaining strong client relationships
  • Excellent communication and interpersonal skills
  • Ability to analyze complex client needs and develop creative solutions
  • Fluent in English, with an additional language a plus
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Collaborative team culture