Head of Technology Business Operations Lead

2 days ago


Basingstoke, Hampshire, United Kingdom Grandir UK Full time
Job Overview

The estimated salary for this role is £60,000 - £80,000 per annum.

Job Description

We are seeking a highly experienced and skilled individual to lead our technology business operations. As the Head of Technology Business Operations Lead, you will be responsible for managing our technology systems across the organisation, ensuring a secure, robust and efficient infrastructure.

  • Main Responsibilities:
  • Manage IT support contracts and services to ensure quality and best value for money.
  • Define, implement and monitor effective IT service level agreements with all IT suppliers.
  • Recruit, develop and manage our internal team of Service Desk and End User Computing specialists to provide a suitable level of IT services.
  • Provide monthly IT performance reporting to the executive team.
  • Act as the first point of escalation for IT issues with internal teams and IT providers.
  • Work with the business and supply-chain to develop and maintain a pipeline of projects that aligns IT to continuously support business needs.
  • Ensure that IT projects and changes are successfully transitioned into “BAU” service delivery.
  • Ensure that the business effectively manages technology risk, including cyber security risk.
  • Obtain and maintain Cyber Essentials Plus certification, with annual testing.
Requirements
  • Key Skills and Qualifications:
  • At least 2-year's referenceable experience as either an IT Operations Manager or IT Service Manager, or similar.
  • Fluent in written and spoken English at GCSE grade C or equivalent.
  • ITIL Foundation certification.
  • Project Management certification (e.g. PRINCE2).
  • Implementation experience of ITSM Tools.


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Job OverviewWe are seeking a highly skilled and experienced Recruitment Operations Specialist to join our Human Resources Department at Basingstoke College of Technology.Salary and BenefitsThe successful candidate will receive a competitive salary of £27,470 per annum, plus a range of benefits including:Generous holiday entitlement (28 days + bank holidays...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    About UsBasingstoke College of Technology is a leading provider of education and training in the UK. We are committed to delivering high-quality learning experiences that meet the needs of our students and employers.Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Business Development Director. The successful...


  • Basingstoke, Hampshire, United Kingdom VERO HR Ltd Full time

    Job Title: Head of Business TransformationWe are seeking an experienced Head of Business Transformation to drive operational excellence and improve service delivery for our client, a well-established independent banking and financial services group.The successful candidate will play a crucial role in standardising, digitalising, and integrating platforms to...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    We are seeking a highly skilled and motivated Business Development Director to drive the growth and expansion of our apprenticeships and skills development offerings. The successful candidate will have significant experience in a business development environment, with a proven track record in lead generation and account management.The ideal candidate will...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Job ResponsibilitiesOur Business Development Director will be responsible for leading the development and implementation of business growth strategies, including:Identifying new business opportunities and developing strategic plans to pursue themWorking closely with the sales team to develop and execute sales strategiesBUILDING AND MAINTAINING RELATIONSHIPS...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Business Development Manager (Maternity Cover)FTE 1 (37 hours per week, 52 weeks per year)£35,000 per annumWe are seeking a highly motivated and experienced Business Development Manager to join our team. This role will involve developing and implementing strategies to increase our offer to apprentices and adult learners, as well as supporting the expansion...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    A top medical technology company is seeking a Supply Chain Supervisor/Team Lead to lead their UK head office's supply chain and procurement team. As a key member of the organisation, you will play a crucial role in driving business growth.Base Salary: £35,400 - £41,600Work-Life Balance: Monday to Friday, with flexible working hours availableEmployee Perks:...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Business Development Manager (1 year contract)ASPIRAL LEARNINGBusiness Development Manager (Apprenticeships & Skills)FTE 1 (37 hours per week, 52 weeks per year)£35,000 per annumWe are seeking a dynamic and self-motivated individual to develop and increase our offer to apprentices and adult learners. This role will support the expansion of our distance...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Business Development Director. The successful candidate will be responsible for developing and implementing strategies to drive business growth and expansion.Key ResponsibilitiesTo develop and implement sales and marketing plans to achieve business targets.To identify...


  • Basingstoke, Hampshire, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full time

    About the Role We are seeking a highly skilled and experienced Commercial Transformation Lead to join our team. As a key member of our Commercial team, you will be responsible for delivering commercial strategies and driving net revenue growth across the operational territory. Key Responsibilities:Support the Territory Head of Operations in delivering...


  • Basingstoke, Hampshire, United Kingdom Rockfield Specialist Recruitment Full time

    Rockfield Specialist Recruitment is seeking a Head of Product Development and Innovation to lead our product development efforts. In this role, you will be responsible for driving innovation and excellence in our global consumer products.About the Position:Develop and implement R&D strategies to drive business growthLead a team of product developers to...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    About UsWe are Basingstoke College of Technology, a leading provider of education and training in the UK. Our mission is to deliver high-quality learning experiences that meet the needs of our students and employers.Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Business Development Director. The successful...


  • Basingstoke, Hampshire, United Kingdom Zest Business Group Full time

    As a Senior Software Engineer on our Global Technology Solutions team, you will be responsible for designing, developing, and maintaining modern software applications. Key Responsibilities include:Developing high-quality software solutions using agile methodologiesCollaborating with cross-functional teams to identify and prioritize project...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Job OverviewWe are seeking a highly motivated and experienced Business Development Director to join our team. This role is responsible for developing and implementing business growth strategies to drive revenue and expand our presence in the market.The ideal candidate will have a proven track record of success in business development, with a strong...

  • Operational Lead

    6 days ago


    Basingstoke, Hampshire, United Kingdom Densell Recruitment Full time

    Operational Lead£40,500 - £45,500 plus vehicleDensell Recruitment is seeking an Operational Lead to join our team in Basingstoke. In this role, you will play a critical part in driving business growth by leading projects from initiation to delivery.You will be responsible for:Coordinating project teams and resourcesDeveloping project plans and...

  • Head of Planning

    4 weeks ago


    Basingstoke, UK, Hampshire, United Kingdom Blatchford Full time

    Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through science,...


  • Basingstoke, Hampshire, United Kingdom Avery Healthcare Group Ltd. Full time

    Are you passionate about delivering exceptional culinary experiences to our residents?Avery Healthcare Group Ltd. is seeking a skilled and dedicated Sous Chef to join our award-winning team!As a Sous Chef, you will support the head chef in leading a culinary team that provides a nutritionally balanced, comprehensive, and high-quality culinary service.This is...


  • Basingstoke, Hampshire, United Kingdom Exertis Full time

    About ExertisWe are a leading global distributor of technology products, serving over 700 brands and numerous resellers, e-commerce operators, and retailers.


  • Basingstoke, Hampshire, United Kingdom Network Rail Full time

    Network Operations LeadThis role is responsible for leading the network operations team to deliver a high-performing railway network. The Network Operations Lead will act as the tactical commander during major incidents, ensuring a timely and robust response to incidents.Key ResponsibilitiesManage the delivery of the network, taking a tactical lead for...


  • Basingstoke, Hampshire, United Kingdom Basingstoke College of Technology Full time

    Cover Supervisor RoleAs a Cover Supervisor at Basingstoke College of Technology, you will play a crucial role in ensuring the smooth delivery of lessons to our students. Your primary responsibility will be to support the college and students by providing cover for lessons in the event of tutor absence. This involves delivering prepared lessons to different...