B2B Support Specialist

2 weeks ago


Oxford, Oxfordshire, United Kingdom Michael Page Full time
Role Description

We are seeking an experienced B2B CUSTOMER SERVICE EXECUTIVE to join our Reading-based team. In this role, you will be responsible for handling customer enquiries via phone and email, processing B2B orders accurately, and coordinating with internal departments to ensure smooth order fulfilment.

You will also provide customers with product information and technical support, resolve issues or complaints in a customer-focused manner, and maintain detailed records of customer interactions.

The successful candidate will have previous experience in a B2B customer service role, ideally in a manufacturing or technical environment, and strong communication skills.

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