Area Support Team Lead
1 month ago
As a key area team member, you will coordinate and provide operational support to our shops within a defined geographical area.
Key Responsibilities:
Create and maintain inclusive, respectful, and safe environments in the shops.
Collaborate with Area Manager and shop managers to allocate shop cover effectively.
Build trusting relationships in each shop to maintain engaged and motivated teams.
Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
Deliver continuous improvement support against specific KPIs.
Develop and deliver a framework for feedback and handovers.
Actively contribute to the local community and wider Retail network.
Requirements:
Previous retail or operational management experience
Agile and adaptable working style
Excellent communication and relationship-building skills
Oxfam is committed to preventing unwanted behaviour at work and promoting the welfare of children, young people, and adults. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
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