Customer Service Team Lead

3 weeks ago


Farnborough, Hampshire, United Kingdom Venus Recruitment Limited Full time
Customer Service Team Supervisor Opportunity

We are seeking a highly skilled and experienced Customer Service Team Supervisor to join our team at Venus Recruitment Limited. This is a permanent role that offers a stable and predictable working pattern, with set hours of work each week.

The successful candidate will be responsible for supporting the management team to deliver exceptional customer service, ensuring that our customers receive the highest level of service and support. This will involve working closely with the team to identify and resolve customer issues, providing training and development opportunities, and contributing to the development of our customer service strategy.

Key Responsibilities:

  • Support the management team to deliver exceptional customer service
  • Work closely with the team to identify and resolve customer issues
  • Provide training and development opportunities for the team
  • Contribute to the development of our customer service strategy

Requirements:

  • Proven experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer:

  • A stable and predictable working pattern
  • Opportunities for career development and progression
  • A competitive salary and benefits package

APCT1_UKTJ



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