Customer Experience Support Coordinator

3 days ago


Lowestoft, Suffolk, United Kingdom Austin Fraser Full time

We are recruiting for an exciting role at Austin Fraser as a member of the Customer Experience Team. Your primary goal will be to deliver exceptional customer service and administrative support, ensuring that customer issues are resolved efficiently.

Key Responsibilities:
  • Serve as the main point of contact for customers, providing timely resolutions to their queries.
  • Operate and maintain the CRM system (Salesforce), ensuring seamless customer interactions.

Our ideal candidate will have a proven track record of providing excellent customer service in a fast-paced office environment. The successful applicant will possess accurate data entry skills, with experience using computer order entry and CRM systems preferred.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits.



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