Homeless Support Specialist

1 week ago


Portsmouth, Portsmouth, United Kingdom Two Saints Full time

Job Title: Homeless Case Worker

Job Reference: #J-18808-Ljbffr

Location: Portsmouth

Portsmouth Safer Communities is seeking to appoint a Homeless Case Worker to join our team. The successful candidate will work with clients who are at risk of homelessness, providing support and guidance to help them address issues related to their offending behaviour and develop the skills they need to live independently.

Key Responsibilities:

  • Manage a caseload of clients, providing one-to-one support and identifying their needs through regular assessments.
  • Carry out housing management duties, including collecting service charges at various locations.
  • Cover health and safety duties at various locations.
  • Support clients in moving from accommodation services to suitable options.
  • Mediate and negotiate with existing housing providers to prevent homelessness.
  • Provide advice on housing, welfare benefits, rent deposits, and household goods via various schemes.
  • Help clients with the practicalities of moving to new accommodation, including contacting energy suppliers.
  • Encourage individuals to develop practical skills, such as budgeting, shopping, cooking, housework, laundry, and personal health and hygiene.
  • Carry out drop-in sessions at designated locations.
  • Liaise with colleges, training agencies, and employers to help clients access education, find work, or maintain benefit entitlement.
  • Advise clients on appropriate agencies to contact for debt and housing issues.
  • Travel and cover services across a geographical patch as required.

Requirements:

  • Clear verbal and written English.
  • Good IT and keyboard skills.
  • Polite, assertive manner, and ability to self-motivate.
  • Passion for working in a client/customer-facing role.
  • Knowledge of the benefits system and tenancy legislation.
  • Interest and genuine concern for homelessness and related issues.
  • Knowledge of voluntary and statutory agencies.
  • Flexible approach to the role.
  • Full driver's license and access to a vehicle.

We are an equal opportunities employer.

For more information and to apply, please visit our website.



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