User Experience Leader

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tangent Marketing Services Full time
About Tangent

We're a 100-strong agency working across strategy, consultancy, design, engineering, and project management with offices in multiple locations.

As UX Director at Tangent, you'll inspire and help lead a team of talented designers to craft innovative, user-centred solutions for some of the world's leading brands.

Your leadership will foster creativity, data-driven insights, and continuous improvement, ensuring that our designs make a lasting impact.

Key Responsibilities:
  1. Shape UX Direction: Collaborate with the Design Partner to set and execute the UX vision across the agency, including defining and documenting process.
  2. Research & UX Strategy: Guide user research efforts, facilitate stakeholder workshops, and synthesise insights to develop design strategies that drive project success.
  3. Mentorship & Career Development: Manage and support your team's career growth, while contributing to the development of our evolving career frameworks.
  4. Cross-Functional Collaboration: Work within agile frameworks, ensuring effective collaboration across teams to integrate UX at all stages of project development.
What We're Looking For
  • 10+ years of UX experience, ideally within leading digital agencies, with a strong track record of delivering impactful digital products for high-profile brands.
  • Proven leadership and mentoring skills, managing designers to deliver strategic, user-centred designs for complex projects across multiple industries.
  • Expertise in data-driven design, including leading user research, data and analytics, rapid prototyping, and usability testing to inform and refine design decisions. A/B testing experience would be a bonus.
  • Experience delivering large-scale digital products and websites, as well as driving ongoing optimisation work streams that improve user engagement and conversion.
  • Exceptional client-facing skills, with the ability to communicate design decisions through compelling storytelling, ensuring client alignment and engagement throughout the project lifecycle.

Estimated Salary: £80,000 - £110,000 per annum, depending on location and experience.



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